Privacy Policy of www.iubenda.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: device information; Email; Trackers

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Impact, LinkedIn Ads, Meta Lookalike Audience, Microsoft Advertising and Google Ads Similar audiences

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • Landbot

    • Analytics

      • Heap Analytics

        Personal Data: Trackers; Usage Data

      • Matomo (self-hosted)

        Personal Data: IP address; Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Building and running this Website

      • Swiftype - search bar and Elev.io

        Personal Data: Trackers; Usage Data

    • Collection of privacy-related preferences

      • iubenda Consent Database

        Personal Data: Data communicated while using the service; IP address; Trackers

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

    • Commercial affiliation

      • ReferralCandy

        Personal Data: email address; first name; last name; Trackers; Usage Data

      • Admitad

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

      • CJ Affiliate

        Personal Data: purchase history; Trackers; Usage Data

    • Connecting Data

      • Integromat

        Personal Data: Data communicated while using the service

    • Contacting the User

      • Mailing list or newsletter and Integration of Freshsales with Freshdesk Messaging and/or Freshdesk

        Personal Data: email address

      • Phone number field

    • Content performance and features testing (A/B testing)

      • GrowthBook Cloud

        Personal Data: browser information; browsing history; clicks; crash data; device information; device logs; interaction events; operating systems; page views; scroll position; scroll-to-page interactions; Trackers; Usage Data

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Wistia widget (Privacy Mode) and Zapier widget

        Personal Data: Usage Data

      • TrustBox widget

        Personal Data: clicks; page views; Trackers; Usage Data

    • Handling activities related to compliance

      • iubenda Whistleblowing Management Tool

        Personal Data: Data communicated while using the service; Usage Data

    • Handling payments

      • PayPal and Braintree

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Retain by ProfitWell

        Personal Data: email address; phone number; physical address

    • Heat mapping and session recording

      • Matomo Heatmaps

        Personal Data: clicks; interaction events; scroll position; Trackers; Usage Data

    • Hosting and backend infrastructure

      • DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

      • A-CUBE API

        Personal Data: invoicing information

      • MongoDB Cloud

        Personal Data: Usage Data

    • Infrastructure monitoring

      • New Relic

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: Data communicated while using the service; email address; Trackers

    • Interaction with live chat platforms

      • Freshdesk Messaging Widget

        Personal Data: Data communicated while using the service; email address; Trackers; Usage Data

    • Internal processing tools

      • Radar

    • Managing contacts and sending messages

      • Vero

        Personal Data: email address; Trackers; Usage Data

      • Twilio

        Personal Data: phone number

      • Appcues

        Personal Data: email address; first name; Trackers; Usage Data

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

      • EBI.AI

        Personal Data: contents of the email or message; email address; first name; last name; Usage Data

    • Managing web conferencing and online telephony

      • Livestorm

        Personal Data: Data communicated while using the service; email address

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google OAuth and Adherence to the Google API Services User Data Policy and Limited Use Requirements

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: email address; password

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing and LinkedIn Website Retargeting

        Personal Data: Trackers; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Trackers

    • Selling goods and services online

      • Chargebee

        Personal Data: email address; first name; invoicing information; last name; phone number; user subscriptions

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

      • RudderStack (self-hosted)

        Personal Data: Trackers; Usage Data

    • Traffic optimization and distribution

      • Akamai Content Delivery Network

        Personal Data: Trackers; Usage Data

      • Bunny CDN

        Personal Data: Usage Data

    • User database management

      • Freshsales

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      iubenda s.r.l.
      Via San Raffaele, 1 - 20121 Milan (Italy)
      Milan Chamber of Commerce
      EU VAT No: IT07347120961
      UK VAT No: GB 370904694
      SC: 12,603.50 Eur (fully paid up)
      Legal Representative: Andrea Giannangelo

      Data Protection Officer: dpo@iubenda.com

      Owner contact email: info@iubenda.com