Privacy Policy of www.chillys.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

      • Microsoft Advertising, Facebook Lookalike Audience, Adalyser, fabulous-deals.com and Teads

        Personal Data: Tracker; Usage Data

      • TikTok conversion tracking

        Personal Data: Trackers

      • Pinterest Ads

        Personal Data: Tracker

      • Pinterest Conversion Tag

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal and Braintree

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Cloudinary

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Information collection

      • Mention-Me

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Tracker; Usage Data; various types of Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Mailchimp and Klaviyo

        Personal Data: email address

    • Platform services and hosting

      • Commerce Layer

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • LinkedIn Website Retargeting

        Personal Data: Tracker; Usage Data

      • Facebook Custom Audience

        Personal Data: email address; Tracker

      • TikTok Remarketing

        Personal Data: Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Trustpilot

      It's in our legitimate business interests to collect reviews from our customers (if they wish to provide such information) so that we can understand feedback on our products and services to improve these over time and so that other customers can also view feedback on our products. We always consider our interests alongside your privacy rights and we make sure your privacy rights are respected.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Chilly's Bottles Ltd

      Owner contact email: privacy@chillysbottles.com