Privacy Policy of bikeroar.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense and DoubleClick for Publishers

        Personal Data: Cookies and Usage data

      • Direct Email Marketing (DEM)

        Personal Data: email address

    • Analytics

      • Google Analytics, Analytics collected directly and MixPanel

        Personal Data: Cookies and Usage data

      • Display Advertising extension for Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing List or Newsletter

        Personal Data: country and email address

      • Contact form

        Personal Data: country, email address, first name, last name, phone number and ZIP/Postal code

      • SumoMe Mailing List or Newsletter

        Personal Data: email address

    • Content commenting

      • Disqus

        Personal Data: Cookies, Usage data and various types of Data as specified in the privacy policy of the service

    • Displaying content from external platforms

      • YouTube video widget and Google Maps widget

        Personal Data: Cookies and Usage data

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Wistia widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services and Engine Yard

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic, Rollbar and Skylight

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Pingdom

        Personal Data: Cookies and Usage data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Google+ +1 button and social widgets, Pinterest “Pin it” button and social widgets, Twitter Tweet button and social widgets and AddThis

        Personal Data: Cookies and Usage data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailChimp, Sendgrid and Mailjet

        Personal Data: email address

      • Sendwithus

        Personal Data: Email and Usage data

      • Twilio

        Personal Data: phone number

    • Registration and authentication

      • Direct registration

        Personal Data: country, email address, password, username and various types of Data as specified in the privacy policy of the service

    • Remarketing and Behavioral Targeting

      • DoubleClick for Publishers Audience Extension, Remarketing through Google Analytics for Display Advertising and Facebook Remarketing

        Personal Data: Cookies and Usage data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • CloudFlare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Infusionsoft

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Storage of credit card and billing information

      Premium Local Bike Store customers are able to store their credit card and billing details for subscription renewals and for future use.

      These credit card details are stored securely using our PCI compliant payment gateway provider, Stripe Inc., and are not stored or transmitted via the BikeRoar servers.

      All payment related pages and transactions are secured with 256bit SSL security.

      Customers can delete their stored details at any time, provided that there is always as least one approved payment method stored for accounts with an active premium subscription.

    • Webinars

      Webinars conducted by BikeRoar are facilitated through WebinarJam (Genesis Digital, LLC).

      Personal data collected for webinar registrations include country, email address, first name, last name, phone number, bike shop name and ZIP/Postal code. This data may be stored on WebinarJam servers and is subject to the Privacy Policy of their service.

      Personal data may also be shared with guest presenters co-hosting the webinar (and/or the company they represent).

    • Competitions, Sweepstakes and Giveaways

      Competitions, sweepstakes and giveaways ("Competition") conducted by BikeRoar are facilitated through UpViral (Emarky B.V.).

      Personal data collected for Competiton registrations may include country, email address, first name, last name, IP address and ZIP/Postal code. This data may be stored on UpViral servers and is subject to the Privacy Policy of their service.

      Personal data may also be shared with Competition sponsors. If this is the case it will be stated in the terms and conditions for each Competition.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Data owner

      BikeRoar
      P.O. Box 1165, Beenleigh, QLD 4207 AUSTRALIA

      Owner contact email: privacy@bikeroar.com