Privacy Policy of audient.com

Audient.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • YouTube Analytics and Reporting API

        Personal Data: Data communicated while using the service

      • Wordpress Stats

        Personal Data: Tracker; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics 4

        Personal Data: browser information; number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

    • Connecting Data

      • Zapier

        Personal Data: company name; email address; first name; last name; phone number; ZIP/Postal code

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

      • Information We Collect from Other Sources

      • Mailing list or newsletter

        Personal Data: country; email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Tracker; Usage Data

    • Data transfer outside of the UK

      • Data transfer abroad based on consent (UK), Data transfer abroad based on standard contractual clauses (UK) and Data transfers according to a UK adequacy regulation

        Personal Data: various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent and Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Maps widget, Instagram widget and YouTube video widget

        Personal Data: Cookies; Usage Data

      • Google Fonts, Adobe Fonts and MyFonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • YouTube IFrame Player

        Personal Data: Data communicated while using the service

      • Font Awesome and YouTube video widget without cookies

        Personal Data: Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Heroku

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: country; email address; first name; last name

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address; first name; last name

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: Cookies; Usage Data

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mandrill

        Personal Data: email address; Usage Data

      • dotmailer

        Personal Data: country; email address; first name; last name

    • Managing data collection and online surveys

      • Typeform

        Personal Data: country; Data communicated while using the service; email address; first name; last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Agorapulse

      Agorapulse is a social media management tool. We use Agorapulse to monitor and manage the Audient social media profiles. This includes Facebook, Twitter, Linked In, Instagram and Youtube.

      By connecting our Social Profiles through Agorapulse we can choose to instantly obtain, use and analyse personal information from Supported Platforms of our choosing, and also create, post, transmit, view, display or share personal information through Agorapulse.

      Such information includes:

      User generated content (such as messages (including direct or private messages), posts, comments, profiles picture, images, feeds or communications exchanged on the Supported Platforms) (“The End Users Messages”) location, bio, website, when available via the API of the concerned Supported Platform, URLs of the end users profile on Supported Platforms, Supported Platforms user IDs

      You can view the Agorapulse Privacy Policy here.

    • Subject Access Request

      If you would like to apply for a Subject Access request please email:

      dataprotection@audient.com

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use audient.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use audient.com.

Contact information

    • Owner and Data Controller

      Audient Ltd
      Aspect House
      Herriard
      RG252PN

      Owner contact email: dataprotection@audient.com