Privacy Policy of www.afc-uk.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Google Tag Manager and Google AdWords conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city, company name, country, email address, first name, last name, phone number and profession

    • Displaying content from external platforms

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies and Usage Data

Further information about Personal Data

    • Job Speculative Applications

      On www.afc-uk.com there is a section named “Work with us” where it is possible to send a speculative CV.
      The application can be sent by email: the Curriculum Vitae and the related user data will be used for the purposes of the application; the candidate must specify in the CV the authorization to the processing of personal data. Antifriction will retain speculative CVs for a period of 6 months and will contact potential candidates if a suitable role arises.

    • Contact with a Product Manager

      On www.afc-uk.com there is a section named "Products" where it is possible to find out the information on products distributed by the Company. In the product presentation pages there is also a link named "Contact our Product Manager". By clicking on this link it is possible to send an email message that will be sent to the Product Manager who specializes in that specific product. Through this email the user can then request further information related to products of commercial interest.

    • Contact with a Branch

      On www.afc-uk.com there is a section named “Contacts” where it is possible to find out the list of branches of Antifriction, together with their telephone and email contacts. By clicking on the email address of every branch, it is possible to send an email message that will be received directly by that branch office.

    • Contact with the other Companies of Gruppo Bianchi

      On www.afc-uk.com there is a section named “Gruppo Bianchi” where it is possible to find out the list of Companies belonging to Gruppo Bianchi, as well as their telephone and email contacts.
      By clicking on the email address of every company of the Group it is possible to send an email message that will be received and managed directly by the office of that company.

    • Technical Area Contact Forms

      On www.afc-uk.com there is a page named "Technical Area" in the “Services” Section, where it is possible to ask for product information to an expert from the technical team, as well as being guided in choosing the right components in relation to what is needed.
      For this purpose in the “Technical Area” page there is a contact form for each of these categories of products:
      • Bearings and components
      • Linear guides
      • Belts
      • Ball screws
      • Gearboxes
      • Transmission and conveyor chains
      Requests can be sent through these contact forms where the user is requested to provide the following information: company name, date of submission of the request, street, city, fax, phone, email, contact person, sector in which the company operates.

    • Catalogues

      On www.afc-uk.com there is a section named “Catalogues” where it is possible to request manufacturer catalogues in pdf file.
      To request catalogues, it is necessary to fill out a form. Data collected are email address and categories of products whose catalogues the User is interested in, choosing among bearing and components, linear, power transmission, accesoosries, fluid power and or conveyor rollers.
      Moreover it is possible to write a maximum of 300 characters message to specify brands and products the use would like to receive information about.
      By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    • Live Chat

      The website www.afc-uk.com uses a live chat service provided by www.smartsupp.com, which opens as soon as you land on www.afc-uk.com. To enter the chat there is a form where the User can insert their name. An operator answers live (9 a.m.-5p.m) to any request on products and customer service information. The chat history is saved for 1 week for Antifriction Customer Service operators to reference and then automatically deleted.Outside of service hours the user can input a message along with a name and email address. This information is emailed to Antifriction. the user authorises this application to use these details to reply to requests for information, quotes or any other kind of request from the user.

Contact information

    • Data owner

      Antifriction Components Ltd - BS4 3QB BRISTOL - Unit A Causeway Central, Pioneer Park

      Owner contact email: martin.ashley@antifriction.co.uk