Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Adobe Advertising Cloud, AppNexus, Meta ads conversion tracking (Meta pixel) and Microsoft Advertising

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics (Universal Analytics) with anonymized IP and Adobe Analytics

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Meta Events Manager

      Personal Data: browser information; browsing history; city; clicks; country; Data communicated while using the service; email address; page views

    • Stape (Server-side tagging, Custom Loader, Cookie Keeper)

  • Contacting the User

    • Contact form

      Personal Data: email address

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: Trackers

  • Infrastructure monitoring

    • Sentry

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets

      Personal Data: Trackers; Usage Data

  • Interaction with live chat platforms

    • LiveChat Widget

      Personal Data: Data communicated while using the service; Trackers; Usage Data

  • Remarketing and behavioral targeting

    • Adobe Audience Manager

      Personal Data: Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

• • Owner and Data Controller

    SOLAYA HOSPITALITY MANAGEMENT GROUP, S. de R.L. de C.V.
    Domicilio fiscal: Avenida Bonampak, Supermanzana 9, Manzana 2, Planta Baja, Torre N, Piso
    7 al 11 y Torre S Piso 7, Cancún, Quintana Roo, Estados Unidos Mexicanos, C.P. 77503.

    Owner contact email: privacy@pamhotels.com