This Application collects some Personal Data from its Users.
Personal Data: Tracker; Usage Data
Personal Data: Trackers; Usage Data
Personal Data: Tracker; Usage Data
Personal Data: various types of Data
Personal Data: contact info; device information; email address; first name; last name; phone number; physical address; ZIP/Postal code
Personal Data: Trackers; Usage Data
Personal Data: email address; first name; last name
Personal Data: city; county; email address; first name; last name; phone number; physical address; ZIP/Postal code
Personal Data: Tracker; Usage Data
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Personal Data: Data communicated while using the service; Tracker
Personal Data: Data communicated while using the service; Tracker; Usage Data
Personal Data: email address; Trackers; Usage Data
Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service
Personal Data: Tracker; various types of Data as specified in the privacy policy of the service
Personal Data: city; county; email address; first name; last name; phone number; physical address; ZIP/Postal code
Personal Data: Usage Data
Personal Data: Trackers; Usage Data
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Privacy Policy of www.manchesters.co.uk
This Application collects some Personal Data from its Users.
Owner and Data Controller
The Partners of Manchesters and Manchester Durman of 19-21 Limpsfield Road, South Croydon CR2 9LA, UK. Partners: James Manchester and Andrew Durman. Data Protection Officer: James Manchester.
Owner contact email: info@manchesters.co.uk
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: email address, first name, last name, phone number, ZIP/Postal code and address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contacting the User
Further information about Personal Data
Redbrick Solutions
Domus estate agency software service
rateragent.co.uk
solicitor.info
manchesterdurman.com
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Cookie Policy
This Application uses Cookies. To learn more and for a detailed cookie notice, the User may consult the Cookie Policy.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Application, if not stated otherwise within this document.
Latest update: May 13, 2018
iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided
https://www.guildproperty.co.uk/legal/privacy
solicitor.info/privacy-policy/
http://www.domus.net/privacy
https://www.redbricksolutions.co.uk/privacy-policy/
rateragent.co.uk/privacy
https://propertylogic.net/legal/privacy
https://landlords.org.uk/about-nla/aims-terms/website-privacy-policy
https://landlords.org.uk/library/tenancy/general-data-protection-regulation-gdpr/additional-resources/gdpr-data-protection-policy
https://www.nlatenantcheck.org.uk/privacypolicy.aspx
https://www.tenantref.co.uk/privacy.aspx
https://www.domus.net/privacy
https://www.lawsociety.org.uk/website-information/privacy-policy
https://www.viewagents.com/Privacy_Cookie_Policy.pdf
https://www.iubenda.com/en/
https://www.boomin.com/terms-and-conditions/privacy-policy
https://www.zoopla.co.uk/privacy/
https://www.reviewsolicitors.co.uk/privacy-policy
https://www.sra.org.uk/sra/how-we-work/privacy-data-information/privacy-notice/
https://www.reviewsolicitors.co.uk/privacy-policy
iubenda CCPA Cookie (usprivacy) is set by the iubenda Cookie Solution and stores California consumer opt-out choices in the local domain.
iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.
iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.
Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.
The Partners of Manchesters and
Manchesters and
Manchester Durman
19 to 21 Limpsfield Road
Sanderstead
South Croydon
Surrey CR2 9LA UK. The Partners are James Manchester and Andrew Durman and the Data Control Officer is James Manchester
Manchester Durman is a trading name of Manchesters Solicitors, authorised and regulated by the Solicitors Regulation Authority under SRA no. 58391
Manchester Durman estate agents is regulated by the Property Redress Scheme under member no. 4386.
Privacy Policy of Manchesters Solicitors, trading as Manchester Durman.
Introduction
We are committed to protecting your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we handle your information when you interact with us, whether through our website, as a client, or in other ways. If you have any questions, please contact our Data Protection Officer using the details provided at the end of this policy.
What is personal data?
Personal data refers to any information that can identify you as an individual, either directly or indirectly when combined with other data. This includes basic details like your name or contact information, as well as more sensitive details such as financial records or health information.
What personal information do we collect about you?
As a law firm specialising in non-contentious private client matters such as Wills, probate, lasting powers of attorney, and residential property law, we collect various types of personal data necessary for our services. This may include your name, address, email, phone number, date of birth, financial details, identification documents, and sensitive data like health information (e.g., for lasting powers of attorney) or details about family circumstances or source of funds and wealth. We obtain this information from you directly, from third parties involved in your matter (such as other professionals or family members with your consent), or through public sources where relevant. Our website may also automatically collect usage data, like IP addresses or browser details, via cookies or similar technologies—please refer to our Cookie Policy for more information.
How do we collect data?
We gather data through direct interactions, such as when you fill out forms on our website, email us, call our office, or engage us for legal services. This includes initial inquiries, signing contracts, providing instructions during your matter, or attending meetings. We may also receive data from external sources, like referring professionals or regulatory bodies, always ensuring it aligns with data protection requirements.
How will we use the information that we collect?
We use your data primarily to provide our legal services, manage your instructions, and fulfill our professional obligations. This includes preparing documents, communicating with you, verifying your identity to comply with anti-money laundering rules, and handling payments. We may also use it for internal purposes like auditing, improving our services, or sending you updates about legal changes relevant to your interests, unless you opt out. Please note that, as a firm regulated by the Solicitors Regulation Authority (SRA), we may be required to allow the SRA to inspect client files and data for regulatory purposes, such as audits or investigations.
What is the legal basis for processing your personal data?
We process your data based on several lawful grounds:
To perform our contract with you or take steps before entering a contract (e.g., providing a quote).
To comply with legal obligations, including those under SRA rules, anti-money laundering laws, and court requirements.
With your consent, for specific purposes like marketing or processing sensitive health data.
For our legitimate interests, such as maintaining records for quality control or defending potential claims, provided this does not override your rights.
For sensitive (special category) data, we rely on explicit consent or other bases like establishing legal claims.
Marketing
We may use your contact details to inform you about our services, events, or legal updates that we believe may interest you. You can opt out at any time by contacting us, and we will not use your data for marketing if you have not consented or if you withdraw consent. We retain marketing preferences for a reasonable period to honour your choices.
Do we disclose your information to anyone else?
We share data only when necessary, such as with barristers, experts, courts, or other parties involved in your legal matter. We may also engage third-party service providers for IT support, document storage, or compliance checks, ensuring they are bound by contracts to protect your data. In rare cases, we disclose information to regulators like the SRA (Solicitors Regulation Authority) via secure web links, law enforcement, or in the event of a firm merger. We do not sell your data and take steps to ensure any international transfers comply with UK GDPR safeguards.
How do you keep my information secure?
We implement robust security measures, including encryption for electronic data, secure storage for physical files, access controls, and regular staff training on data protection. We verify identities before sharing information and monitor for potential breaches. While no system is infallible, we strive to minimize risks and notify you and authorities if a breach occurs that affects your rights.
How long will you retain my data for?
We keep data only as long as necessary for the purposes collected, including legal and regulatory requirements. For client files, we typically retain information for at least 6 years after a matter concludes, or longer (e.g., 15 years for Wills or probate) to meet SRA standards and potential future needs like claims. Once no longer needed, we securely delete or anonymize it.
Contact us for details on specific retention periods.
What are your rights?
Under UK GDPR, you have rights regarding your data, including:Access: Request a copy of your data.
Rectification: Correct inaccurate information.
Erasure: Ask for deletion in certain circumstances (though legal obligations may prevent this).
Restriction: Limit processing while issues are resolved.
Portability: Receive your data in a transferable format.
Objection: Challenge processing based on legitimate interests or for marketing.
These rights are not absolute and depend on the context. To exercise them, contact our Data Protection Officer—we respond within one month, free of charge unless requests are excessive.If dissatisfied, you can complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.
Review
We review this policy periodically to reflect changes in our practices or laws. Updates will be posted on our website, with the date of the last revision noted below. Significant changes may be notified directly if we hold your contact details.
Who are we and how to contact us?
Manchester Durman (a trading name of Manchesters Solicitors) is a two-partner law firm regulated by the Solicitors Regulation Authority (SRA) under number 58391. The partners are James Manchester and Andrew Durman.We are the data controller for your personal data.Address: 19 to 21 Limpsfield Road, Sanderstead, South Croydon, Surrey CR2 9LA, UK.Data Protection Officer: James ManchesterEmail: james@manchesterdurman.com
Phone: 020 8651 3118
For complaints or further advice, contact the ICO.Last updated: February 14, 2022
Owner contact email: james@manchesterdurman.com