Privacy Policy of www.alcott.eu

Www.alcott.eu collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Criteo, Meta ads conversion tracking (Meta pixel), Salesforce and Google Ad Manager

        Personal Data: Trackers; Usage Data

      • TikTok conversion tracking

        Personal Data: Trackers

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: email address; Trackers; User ID

      • User ID extension for Google Analytics

        Personal Data: Trackers

    • Commercial affiliation

      • Awin

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts and Google Maps Widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Google Pay

        Personal Data: email address; first name; last name; payment info; Trackers; Usage Data

      • PayPal

        Personal Data: email address; payment info; Trackers; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat Widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; Trackers; user content

      • Salesforce Live Agent

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Managing contacts and sending messages

      • OneSignal

        Personal Data: email address; geographic position; language; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: Data communicated while using the service; Usage Data

      • Salesforce Service Cloud

        Personal Data: Data communicated while using the service; Trackers; various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Salesforce Commerce Cloud

        Personal Data: Trackers; Usage Data

    • Remarketing and behavioral targeting

      • TikTok Remarketing

        Personal Data: Trackers

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • User database management

      • Salesforce Marketing Cloud

        Personal Data: email address; first name; last name; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Capri s.r.l - Via Francesco Caracciolo,15 - 80122 Napoli

      Owner contact email: info@caprigroup.eu