Privacy Policy of HelplineSoftware.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • HubSpot Analytics and Mouseflow

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; country; email address; first name; last name; phone number; various types of Data; website; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts and YouTube Video Widget

        Personal Data: Trackers; Usage Data

      • YouTube Video Widget (Privacy Enhanced Mode)

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • Handling productivity related activity

      • Google Workspace

        Personal Data: city; company name; Data communicated while using the service; email address; first name; last name; password; phone number; screenshots; Usage Data; username

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; interaction events; session duration; Trackers; Usage Data

    • Hosting and backend infrastructure

      • Vercel

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • HubSpot Chat

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Managing contacts and sending messages

      • HubSpot Email and Sendgrid

        Personal Data: email address; Trackers; Usage Data

    • Marketing

      • Apollo Website Visitor Tracking

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Bunny CDN

        Personal Data: Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; first name; last name; Trackers; Usage Data

      • HubSpot Lead Management

        Personal Data: email address; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      COMPREHENSIVE PRODUCTIVITY SOLUTIONS LLC
      2261 Market Street #4620 San Francisco, CA 94114

      Owner contact email: sales@helplinesoftware.com