Privacy Policy of WWW.CITRES.COM

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager, Google Ads conversion tracking, Google Ads Similar audiences, Meta Lookalike Audience and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Google Ads enhanced conversions

        Personal Data: address; contact details; email address; first name; last name; phone number; Trackers

      • Google Ads Smart Bidding

        Personal Data: device information; page views; search history

      • Google Ads Customer Match

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Ads Optimized Targeting and Google Ads Audience Expansion

        Personal Data: gender; interests; page views; Usage Data

      • Meta Advanced Matching

        Personal Data: city; country; date of birth; email address; first name; gender; last name; phone number; province; state; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; ZIP/Postal code

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Meta Events Manager

        Personal Data: browsing history; clicks; page views; Trackers; Usage Data

      • YouTube Analytics and Reporting API

        Personal Data: Data communicated in order to use the Service; device information; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; phone number; Usage Data

    • Displaying content from external platforms

      • Google Fonts and YouTube Video Widget

        Personal Data: Trackers; Usage Data

      • YouTube IFrame Player

        Personal Data: device information; Trackers; Usage Data

      • YouTube Video Widget (Privacy Enhanced Mode)

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • Interaction with external social networks and platforms

      • YouTube Button and Social Widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Brevo email

        Personal Data: email address; Trackers; Usage Data

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: answers to questions; city; Data communicated while using the service; last name; order ID; payment info; phone number; province; purchase history; shipping address; username

    • Remarketing and behavioural targeting

      • Google Ad Manager Audience Extension, Google Ads Remarketing and Facebook Remarketing

        Personal Data: Trackers; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Trackers

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • jsDelivr CDN

        Personal Data: Usage Data

    • User database management

      • Brevo marketing automation

        Personal Data: email address; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Citres spa Via del giglio,19 (37051) Bovolone Verona Italia

      Owner contact email: info@citres.com