Privacy Policy of cloud.arangodb.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Matomo and MixPanel

        Personal Data: Trackers; Usage Data

      • Google Analytics 4 and Matomo Cloud

        Personal Data: Trackers

    • Displaying content from external platforms

      • 3BMeteo widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • BlueSnap

    • Hosting and backend infrastructure

      • Google Cloud Storage, Amazon Web Services (AWS) and Microsoft Azure

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • 4Dem Widget

        Personal Data: username; various types of Data

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: email address

      • 4Dem

        Personal Data: Usage Data; username

    • Managing landing and invitation pages

      • 4Dem Landing Page Builder

        Personal Data: username; various types of Data

    • Managing support and contact requests

      • Atlassian Jira

    • Registration and authentication

      • Auth0

        Personal Data: Cookies; email address; first name; last name; password; picture; various types of Data as specified in the privacy policy of the service

      • MessageBird and Gateway API

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: various types of Data

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Owner

      ArangoDB GmbH
      Hohenstaufenring 43-45
      50674 Cologne, Germany
      privacy@arangodb.com

      Data Privacy Officer

      DataCo GmbH
      Dachauer Str. 65
      80335 München
      E-Mail: Datenschutz@dataguard.de
      Tel.: +49 89 7400 45840

      Owner contact email: privacy@arangodb.com