Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Meta ads conversion tracking (Meta pixel)

      Personal Data: Trackers; Usage Data

    • ADDITIVE+ MARKETING AUTOMATION - Direct Marketing, ADDITIVE+ VOUCHERS, ADDITIVE+ NEWSLETTER and ADDITIVE+ LANDINGPAGE - Online Marketing and Landing Pages

  • Analytics

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

  • Contacting the User

    • Mailing list or newsletter

      Personal Data: email address; first name; gender; last name

    • Contact form

      Personal Data: email address; first name; gender; last name; phone number; various types of Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Trackers; Usage Data

  • Infrastructure monitoring

    • Uptime Robot

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets

      Personal Data: Trackers; Usage Data

  • Interaction with live chat platforms

    • WhatsApp Business Chat widget

      Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

  • Managing contacts and sending messages

    • CleverReach

      Personal Data: email address

    • Mailjet

      Personal Data: email address; Trackers; Usage Data

  • Platform services and hosting

    • Ionos

      Personal Data: Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Sienna Accessibility Widget

    Sienna Accessibility Widget is a service that helps websites comply with applicable accessibility standards.
    
    When the widget loads, a script is retrieved from Cloudflare Pages (Cloudflare, Inc., USA). In this process, technical information such as IP address, browser and device data, and, if applicable, user interactions with the widget are processed to enable the widget to work properly. A technically necessary cookie is also set to store your accessibility preferences during your visit.
    
    Data processing location: Cloudflare, Inc., USA
    
    Further information: https://accessibility-widget.pages.dev

  • The Service is not directed to children under the age of 13

    Users declare themselves to be adult according to their applicable legislation. Minors may use hotel-castel.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use hotel-castel.com.

Contact information

• • Owner and Data Controller

    Hotel Castel Srl, Vicolo dei castagni, 18, 39019 Tirolo (BZ)

    Owner contact email: info@hotel-castel.com