Privacy Policy of Brand Satisfaction

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, X Ads conversion tracking, TikTok conversion tracking, MediaMath and LinkedIn Ads

        Personal Data: Trackers; Usage Data

      • Facebook Lookalike Audience, Google Ad Manager and StackAdapt

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Backup saving and management

      • Sectigo CodeGuard

        Personal Data: various types of Data

    • Building and running this Website

      • WordPress (self-hosted)

        Personal Data: date of birth; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Bugsnag

        Personal Data: app information; Cookies; country; date of birth; device information; email address; first name; gender; last name; Usage Data

    • Managing contacts and sending messages

      • Twilio

        Personal Data: phone number

      • Mailgun and Vertigo Media

        Personal Data: email address; Trackers; Usage Data

    • Platform services and hosting

      • WP Engine

        Personal Data: Usage Data

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Custom Audience and Twitter Tailored Audiences

        Personal Data: Cookies; email address

      • Facebook Remarketing, Google Ads Remarketing and Twitter Remarketing

        Personal Data: Cookies; Usage Data

      • TikTok Remarketing

        Personal Data: Trackers; Usage Data

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Smush

        Personal Data: metadata; various types of Data

      • Bunny CDN

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Your Data and Privacy

      Our applications and/or associated services may offer you an opportunity to opt-in to newsletters, subscriptions or other services from third parties. If you opt-in to any of these services your data will be shared with the respective third party and their use of your data will be governed in accordance with their privacy policy. We only share data in this way with your explicit permission.

      Access to Structured Response Data by Subscribers
      Subscribers to our platform may access structured response data within the industry category to which they subscribe. Structured response data may include survey responses, questionnaire data, benchmark information, categorical insights, performance indicators, and similar structured outputs generated through use of the Services.
      We do not provide subscribers with personally identifiable information (“PII”) or direct identifiers of individual users. Information made available to subscribers:
      * Does not include names, email addresses, phone numbers, physical addresses, or other direct identifiers;
      * Is presented in structured, standardized, or aggregated formats; and
      * Is processed to reduce the likelihood that any individual can reasonably be identified.
      Subscribers are contractually prohibited from attempting to re-identify any individual from the data made available through the platform and must use such data solely for lawful business purposes within their subscribed industry category.

    • How to Exercise User Rights

      To exercise one of the applicable user rights described in this document (e.g., the right to access data or the right to delete data), users may submit their request via mail, email, or phone call using the contact details provided for the Owner and Data Controller at the top of this document. Please be sure to include the following information: name, identifying information (e.g. address, email, phone number, username), and type of request. We may reach out to you at the contact information you provide in order to verify your identity and ownership of the account in question. We will contact you by the same means by which request was received (e.g., email).

Contact information

    • Owner and Data Controller

      Brand Satisfaction
      1 Monckton Blvd
      Columbia, SC 29206

      Owner contact email: privacy@brandsatisfaction.com