Privacy Policy of nfamilyclub.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), Google Ads Similar audiences, Google Ad Manager, Google Ads conversion tracking and Meta Lookalike Audience

        Personal Data: Trackers; Usage Data

      • Meta Audience Network

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • TikTok conversion tracking

        Personal Data: device information; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Google Ads Customer Match

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Ads enhanced conversions

        Personal Data: address; contact details; email address; first name; last name; phone number; Trackers

      • Google Ads Optimized Targeting

        Personal Data: gender; interests; page views; Usage Data

      • Google Ads Smart Bidding

        Personal Data: device information; page views; search history

      • Meta Advanced Matching

        Personal Data: city; country; date of birth; email address; first name; gender; last name; phone number; province; state; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; ZIP/Postal code

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Trackers

      • Google Looker Studio

        Personal Data: Usage Data

      • PostHog product analytics

        Personal Data: browser information; browsing history; clicks; device information; IP address; page views; Trackers

    • Building and running this Website

      • Sanity

        Personal Data: Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; Trackers; Usage Data

    • Content performance and features testing (A/B testing)

      • PostHog feature flags and A/B testing

        Personal Data: device information; page views; Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts and Google Maps widget

        Personal Data: Trackers; Usage Data

      • Calendly Widget

        Personal Data: calendar information; device information; email address; Trackers

    • Handling payments

      • Stripe

        Personal Data: email address; first name; last name; Trackers; Usage Data

    • Heat mapping and session recording

      • PostHog session replay

        Personal Data: device information; Trackers; Usage Data

    • Hosting and backend infrastructure

      • Vercel

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; Trackers; Usage Data

      • Resend (Email Communications and Marketing)

    • Managing data collection and online surveys

      • Typeform

        Personal Data: Data communicated while using the service; Trackers; Usage Data

      • PostHog surveys

        Personal Data: answers to questions; device information; email address; IP address; Trackers; Usage Data

    • Managing support and contact requests

      • VoiceFlow

        Personal Data: Trackers

    • Platform services and hosting

      • GoDaddy Web Hosting

        Personal Data: device information; Usage Data

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioural targeting

      • LinkedIn Website Retargeting, Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Trackers; Usage Data

      • Meta Custom Audience

        Personal Data: email address; Trackers

      • TikTok Remarketing

        Personal Data: device information; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Google Hosted Libraries

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Data Protection Complaints (Users in the United Kingdom)

      Users in the United Kingdom have the right to lodge a complaint directly with the Owner regarding how the Owner handles their Personal Data, before raising it with the Information Commissioner's Office (ICO). To submit a complaint, Users can contact the Owner using the contact details provided in this document. The Owner will acknowledge their complaint within 30 days of receipt and will respond without undue delay, keeping them informed of the steps taken and the outcome. If Users are not satisfied with the Owner's response, or if the Owner fails to respond within a reasonable time, they have the right to escalate their complaint to the ICO: ico.org.uk - Tel: 0303 123 1113

Contact information

    • Owner and Data Controller

      N Family Holdings Limited
      47-49 Charlotte Road
      London
      EC2A 3QT

      Owner contact email: dataprotection@nfamilyclub.com