Privacy Policy of Allure Beauty

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: browser information; Data communicated while using the service

    • Building and running this Website

      • WordPress (self-hosted)

        Personal Data: Data communicated while using the service

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: IP address; Trackers

    • Contacting the User

      • Contact form

        Personal Data: city; company name; country; county; email address; field of activity; first name; last name; phone number; physical address; profession; state; Trackers; Usage Data; User ID; various types of Data; VAT Number; website; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: email address; first name; Trackers

    • Displaying content from external platforms

      • Vimeo video, Google Fonts, Font Awesome and Instagram widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Trackers; Usage Data; username; various types of Data as specified in the privacy policy of the service

      • Google Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Apple Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data

    • Hosting and backend infrastructure

      • SiteGround Hosting

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • OpenAI API

        Personal Data: Data communicated while using the service

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • PayPal button and widgets, Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • Crisp Widget

        Personal Data: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; first name; Trackers; various types of Data

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Telegram Bots

      By interacting with our bots on Telegram, you consent to the collection and processing of your information in accordance with this policy. The files (images, videos, docs, etc) and messages (both audio and text) you send are processed and stored by Telegram's servers, over which we do not have control. For details on how Telegram handles your data, please review their privacy policy at Telegram Privacy Policy. The information you provide is used exclusively to deliver the services offered by the bots, and we do not store, process, or use your information for any other purposes.

    • AI Services Data Handling

      All images uploaded and conversations held with our AI services, such as avatars and virtual assistants, are stored on our secure servers. The information collected is strictly used for the purposes of providing and enhancing the services offered. Users may request the deletion and destruction of their shared data at any time. If not requested, data deletion will occur automatically within an average timeframe of 30 days, though this period may vary. We manage all data with the highest regard for privacy, employing appropriate security measures to protect against unauthorized access.

    • AI-based Skin Evaluation (Skincare Analyst)

      Nature of the Service
      1.1. The Service provides automated skin analysis for cosmetic and informational purposes only.
      1.2. This Service is not intended to diagnose, treat, or prescribe medical solutions. Users must consult licensed medical professionals for any health-related concerns.

      Data Collection and Processing
      2.1. By submitting any images or text content (“User Data”), you authorize us to collect and process such data solely for the purpose of providing the requested cosmetic analysis.
      2.2. User Data is stored on secure servers located in the European Union and managed in accordance with the EU General Data Protection Regulation (“GDPR”).
      2.3. All uploaded files are automatically deleted after a predefined interval, minimizing retention risks and ensuring privacy.

      Third-Party AI Providers
      3.1. We may employ external AI-based services for certain analytical or generative processes; for example, OpenAI or other equivalent providers.
      3.2. These providers may process User Data outside the European Economic Area, subject to Standard Contractual Clauses or equivalent legal safeguards.
      3.3. We endeavor to configure such providers so that any personal data is retained only to the extent necessary for performing the requested analysis; it will not be used for training or improving their models where contractual settings permit.

      Non-Medical Disclaimer
      4.1. The outputs and recommendations from the Service are non-professional and non-therapeutic in nature.
      4.2. You agree that any reliance on the Service’s analyses or suggestions is at your own risk and does not substitute licensed clinical judgment.

      Security Measures
      5.1. We maintain industry-standard security protocols, including encryption, firewalls, and regular audits to prevent unauthorized access or data breaches.
      5.2. Logging mechanisms track essential events (e.g., uploads, deletions, errors) to assist in security monitoring and compliance checks.

      GDPR Compliance
      6.1. We implement appropriate technical and organizational measures to protect personal data under GDPR requirements.
      6.2. Users have the right to request access or erasure of their personal data, subject to applicable legal requirements, by contacting our Data Protection Officer or support team.
      6.3. Where data is transferred outside the EEA (including any services provided by OpenAI or similar), it is done under adequate legal frameworks, such as Standard Contractual Clauses.

      User Obligations
      7.1. By using the Service, you represent that you have all necessary rights and authorizations to upload the data submitted.
      7.2. You acknowledge that you will not provide data that is unlawful, infringing, or violates any third-party rights.

      Liability and Warranties
      8.1. The Service is provided “as is,” without warranties of any kind. We disclaim any liability for direct, indirect, incidental, or consequential damages arising from use of the Service.
      8.2. Under no circumstance shall the Service be held responsible for decisions made based on its outputs or analyses.

      Updates and Amendments
      9.1. We reserve the right to modify or update these terms at any time. Any material changes will become effective upon posting the revised Disclaimer.
      9.2. Continued use of the Service after such changes constitutes acceptance of any revised terms.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Allure Beauty d.o.o.
      Barjanska 70,
      Ljubljana 1000
      Slovenia

      as well as all websites and services owned or operated by ALLURE BEAUTY, including but not limited to: https://vivantskincare.eu
      Any reference to ALLURE BEAUTY shall be understood to also include VIVANTSKINCARE.EU, unless otherwise specified.

      Owner contact email: office@allurebeauty.eu