Privacy Policy of www.tcfm.co.uk

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Twitter account access

        Personal Data: email address; first name; last name; password

    • Advertising

      • Google AdSense, Google Ads Similar audiences, Google Ads conversion tracking, Google Ad Manager, Query Click and X Ads conversion tracking

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics (Universal Analytics), Google Analytics (Universal Analytics) with anonymised IP and WordPress Stats

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Building and running this Application

      • WordPress (self-hosted)

        Personal Data: Data communicated while using the service; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; field of activity; first name; last name; phone number; various types of Data

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Trackers; Usage Data

    • Displaying content from external platforms

      • Google Fonts, Font Awesome and Google Maps widget

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

    • Hosting and backend infrastructure

      • accessiBe accessWidget

        Personal Data: browser information; clicks; device information; interaction events; IP address; operating systems; page views; referral URL; Usage Data

      • Cloudways

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets

        Personal Data: Trackers; Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Landbot widget

        Personal Data: answers to questions; city; company name; company size; contents of the email or message; country; Data communicated while using the service; device information; email address; first name; geographic position; last name; phone number; profession; Usage Data; ZIP/Postal code

    • Registration and authentication

      • WordPress.com Single Sign On

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioural targeting

      • Google Ads Remarketing, Google Ad Manager Audience Extension and Twitter Remarketing

        Personal Data: Trackers; Usage Data

      • Twitter Tailored Audiences

        Personal Data: email address; Trackers

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

      • hCaptcha

        Personal Data: answers to questions; Data communicated in order to use the Service; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Data Protection Complaints (Users in the United Kingdom)

      Users in the United Kingdom have the right to lodge a complaint directly with the Owner regarding how the Owner handles their Personal Data, before raising it with the Information Commissioner's Office (ICO). To submit a complaint, Users can contact the Owner using the contact details provided in this document. The Owner will acknowledge their complaint within 30 days of receipt and will respond without undue delay, keeping them informed of the steps taken and the outcome. If Users are not satisfied with the Owner's response, or if the Owner fails to respond within a reasonable time, they have the right to escalate their complaint to the ICO: ico.org.uk - Tel: 0303 123 1113

Contact information

    • Owner and Data Controller

      TC Facilities Management
      Sapphire House,
      74/76 Walton Street,
      Walton on the Hill,
      Tadworth,
      Surrey KT20 7RU

      Owner contact email: wecare@tcfm.co.uk