Privacy Policy of CSQA

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Google Ads Similar audiences and Hotjar Form Analysis and Conversion Funnels

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics 4

        Personal Data: browser information; device information; number of Users; session statistics; Trackers; Usage Data

    • Backup saving and management

      • Sectigo CodeGuard

        Personal Data: various types of Data

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: Trackers

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; company name; county; email address; first name; last name; phone number; physical address; profession; Trackers; ZIP/Postal code

      • Contact form

        Personal Data: city; company name; country; county; email address; first name; last name; phone number; physical address; profession; Tax ID; VAT Number; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling activities related to compliance

      • accessiBe accessWidget

        Personal Data: clicks; interaction events; IP address; page views; referral URL; Usage Data

      • iubenda WayWidget

        Personal Data: IP address; page views; Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Trackers; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Vertigo Media

        Personal Data: email address; Trackers; Usage Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Data communicated while using the service; password; Tax ID; Trackers; Usage Data; username; VAT Number

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: company name; country; email address; first name; last name; phone number; various types of Data

    • Remarketing and behavioural targeting

      • Google Ads Remarketing

        Personal Data: Trackers; Usage Data

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Bunny CDN

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      CSQA Certificazioni srl
      Via San Gaetano 74 - 36016 Thiene (VI) Italia

      Il Titolare del Trattamento ha nominato il responsabile della protezione dei dati (DPO), contattabile al seguente recapito:
      Email DPO: dpo@pec.csqa.it

      Owner contact email: privacy@csqa.it