Privacy Policy of grand hotel le rocce (www.lerocce.com)

Grand hotel le rocce (www.lerocce.com) collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Access private data

    • Advertising

      • [m]PLATFORM

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Analytics

      • Google Analytics (Universal Analytics), Google Analytics (Universal Analytics) with anonymized IP and Wordpress Stats

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; number of Users; session statistics

      • WooCommerce Order Attribution Tracking

        Personal Data: page views; referral URL; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city; country; county; email address; first name; gender; last name; physical address; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address; Trackers; Usage Data

    • Displaying content from external platforms

      • Instagram widget, TripAdvisor widget and Google Maps widget

        Personal Data: Trackers; Usage Data

      • Font Awesome

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Gravatar

        Personal Data: email address; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; interaction events; session duration; Trackers; Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Brevo email

        Personal Data: email address; Trackers; Usage Data

    • Managing data collection and online surveys

      • JotForm

        Personal Data: country; email address; first name; last name; phone number

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Instagram Authentication and WordPress.com Single Sign On

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by grand hotel le rocce (www.lerocce.com)

      • Direct registration

        Personal Data: email address; first name; last name; phone number

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by grand hotel le rocce (www.lerocce.com) depends on the payment system used.

Contact information

    • Owner and Data Controller

      Le Rocce S.A.S. di Viola A.M.&C. - Via Flacca Km 23.300, 04024 Gaeta (LT).

      Owner contact email: privacy@lerocce.com