Personal Data processed for the following purposes and using the following services:

• • Advertising

    • WhatsApp Business direct marketing

      Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Meta ads conversion tracking (Meta pixel), Google Ad Manager, Google Ads conversion tracking, Google Ads Similar audiences and Google Conversion linker

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Meta Events Manager

      Personal Data: Trackers

    • Google Analytics Demographics and Interests reports

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Contacting the User

    • Contact form

      Personal Data: email address

  • Displaying content from external platforms

    • Google Fonts, YouTube Video Widget and Google Maps Widget

      Personal Data: Trackers; Usage Data

    • YouTube Video Widget (Privacy Enhanced Mode)

      Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

  • Handling payments

    • PayPal Checkout and PayPal Express Checkout

      Personal Data: email address; first name; last name; phone number; Trackers; Usage Data; User ID

    • PayPal

      Personal Data: email address; payment info; Trackers; Usage Data

  • Interaction with live chat platforms

    • Smartsupp

      Personal Data: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service; Videos

  • Managing contacts and sending messages

    • Trustpilot Automatic Feedback Service

      Personal Data: email address; first name; last name; order ID

  • Managing support and contact requests

    • WhatsApp Business customer support

      Personal Data: contents of the email or message; first name; last name

  • Remarketing and behavioural targeting

    • Google Ad Manager Audience Extension, Remarketing with Google Analytics and Google Ads Remarketing

      Personal Data: Trackers; Usage Data

  • Spam and bots protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag management

    • Google Tag Manager

      Personal Data: Trackers; Usage Data

  • Traffic optimisation and distribution

    • jsDelivr CDN

      Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

• • Owner and Data Controller

    Dulcop International S.p.A.
    Sede legale Via Lombardia 48, 40024 Castel San Pietro Terme (BO) - C.F.: 01170080376 / P.IVA: 00536551203 - R.E.A. 239883 - cap. soc. interamente versato 1.710.000,00 € - PEC dulcop@pec.it

    Owner contact email: dulcop@pec.it