Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Microsoft Advertising, Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Google Conversion linker

      Personal Data: Trackers; Usage Data

  • Analytics

    • Matomo Cloud

      Personal Data: Trackers

    • Google Analytics (Universal Analytics) and HubSpot Analytics

      Personal Data: Trackers; Usage Data

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Meta Events Manager

      Personal Data: browsing history; clicks; page views; Trackers; Usage Data

  • Contacting the User

    • Contact form

      Personal Data: email address

  • Displaying content from external platforms

    • Google Fonts, YouTube Video Widget, Vimeo video and Font Awesome

      Personal Data: Trackers; Usage Data

  • Handling activities related to productivity

    • Google Workspace

      Personal Data: Data communicated while using the service; Trackers; Usage Data

  • Heat mapping and session recording

    • Microsoft Clarity

      Personal Data: clicks; interaction events; session duration; Trackers; Usage Data

  • Interaction with live chat platforms

    • HubSpot Chat

      Personal Data: Trackers

    • LiveChat Widget

      Personal Data: Data communicated while using the service; Trackers; Usage Data

  • Platform services and hosting

    • Ionos

      Personal Data: email address

  • Remarketing and behavioural targeting

    • LinkedIn Website Retargeting

      Personal Data: Trackers; Usage Data

  • Spam and bots protection

    • Cloudflare Bot Management

      Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

  • Tag management

    • Google Tag Manager

      Personal Data: Trackers

  • Traffic optimisation and distribution

    • Cloudflare

      Personal Data: Trackers

    • Bunny CDN

      Personal Data: Usage Data

  • User database management

    • HubSpot CRM and HubSpot Lead Management

      Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Data Protection Complaints (Users in the United Kingdom)

    Users in the United Kingdom have the right to lodge a complaint directly with the Owner regarding how the Owner handles their Personal Data, before raising it with the Information Commissioner's Office (ICO). To submit a complaint, Users can contact the Owner using the contact details provided in this document. The Owner will acknowledge their complaint within 30 days of receipt and will respond without undue delay, keeping them informed of the steps taken and the outcome. If Users are not satisfied with the Owner's response, or if the Owner fails to respond within a reasonable time, they have the right to escalate their complaint to the ICO: ico.org.uk - Tel: 0303 123 1113

Contact information

• • Owner and Data Controller

    London Audio Visual Ltd Unit 1B – 1C
    St.Marks Industrial Estate
    439 North Woolwich Road
    London
    E16 2BS

    Owner contact email: info@londonaudiovisual.co.uk