Privacy Policy of Onlyfresh

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel) and Google Ads conversion tracking

        Personal Data: Trackers; Usage Data

      • TikTok conversion tracking

        Personal Data: Trackers

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Trackers; Usage Data

    • Commercial affiliation

      • Programa de fidelidad

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: city; country; county; email address; first name; gender; last name; phone number; Usage Data

      • Contact form

        Personal Data: city; company name; country; county; date of birth; email address; first name; last name; phone number; physical address; Tax ID; User ID; various types of Data; VAT Number; ZIP/Postal code

    • Displaying content from external platforms

      • Google Programmable Search Engine with AdSense, Google Fonts and Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Apple Pay and Google Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; purchase history; Usage Data; username; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps and Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • SiteGround Hosting

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: Data communicated while using the service; email address; last name; Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; country; email address; first name; last name; phone number; physical address; Usage Data; username

    • Location-based interactions

      • Hive Delivery Promise

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: company name; country; date of birth; email address; first name; last name; phone number; physical address; Trackers; Usage Data; username; various types of Data

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Google OAuth, Login with Amazon and Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: billing address; city; company name; country; county; date of birth; email address; first name; gender; house number; language; last name; password; phone number; state; Tax ID; Usage Data; User ID; various types of Data; VAT Number; ZIP/Postal code

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Contact information

    • Owner and Data Controller

      The Only Fresh Company sl
      C/ Calle Granada, 59
      28007 Madrid
      EspaƱa
      CIF B42866186

      Owner contact email: delegadodeprotecciondedatos@onlyfresh.com