Why Is My Payment Failing?

The payment error is usually connected to the payment method:

• You may not have set up a payment method; or
• The payment method as currently configured is not working.

The issue can be resolved by adding a new payment method as follows:

• Visit the Account & Billing info section;
• Click on the “Add new credit card or PayPal account” button.

Once done you can delete any old payment method.

If you keep experiencing problems and have not talked to us yet, please do: info@iubenda.com