Personal Data processed for the following purposes and using the following services:

• • Access to third-party accounts

    • Twitter account access

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Advertising

    • Google Ad Manager and Microsoft Advertising

      Personal Data: Cookies; Usage Data

  • Advertising serving infrastructure

    • AdButler

      Personal Data: Trackers; Usage Data

  • Analytics

    • Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Analytics collected directly

      Personal Data: Cookies; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Twitter Ads conversion tracking and Meta Events Manager

      Personal Data: Trackers; Usage Data

  • Contacting the User

    • Mailing list or newsletter

      Personal Data: country; email address; first name; last name

    • Contact form

      Personal Data: address; city; country; email address; first name; last name; ZIP/Postal code

  • Content commenting

    • Facebook Comments

      Personal Data: Cookies; Usage Data

  • Content performance and features testing (A/B testing)

    • Google Optimize and Google Optimize 360

      Personal Data: Trackers; Usage Data

  • Displaying content from external platforms

    • Instagram widget, Issuu widget, YouTube video widget, Google Maps widget and Google Programmable Search Engine

      Personal Data: Cookies; Usage Data

  • Interaction with data collection platforms and other third parties

    • GetSiteControl Promo widget

      Personal Data: Cookies; Usage Data

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets and GetSiteControl social widget

      Personal Data: Cookies; Usage Data

    • YouTube button and social widgets

      Personal Data: Usage Data

  • Interaction with live chat platforms

    • Zopim Widget

      Personal Data: Cookies; Usage Data

    • Zendesk Chat

      Personal Data: Cookies; Data communicated while using the service; email address; first name; last name

  • Interaction with support and feedback platforms

    • Zendesk Widget

      Personal Data: country; Tracker; Usage Data

  • Managing contacts and sending messages

    • Mailchimp

      Personal Data: email address; various types of Data

    • ZOHO Campaigns

      Personal Data: email address; Tracker

  • Managing data collection and online surveys

    • Wufoo

      Personal Data: email address; first name; last name; Tracker

  • Managing landing and invitation pages

    • Mailchimp Landing Page

      Personal Data: country; date of birth; email address; first name; last name

  • Managing support and contact requests

    • Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Registration and authentication

    • Instagram Authentication

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • Google Ad Manager Audience Extension and Google Ads Remarketing

      Personal Data: Cookies; Usage Data

  • Social features

    • Inviting and suggesting friends

      Personal Data: various types of Data

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Datatrans Ltd.

    Professional e-payment solution.

  • Deskline 3.0 - Feratel

    Booking Engine

  • Curator.io

    Social Media stream

Contact information

• • Owner and Data Controller

    Ente Turistico del Luganese
    Via Nizzola 2
    6901 Lugano (CH)

    Owner contact email: communication@luganoregion.com