Privacy Policy of www.luganoregion.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Google Ad Manager and Microsoft Advertising

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Analytics collected directly

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: country; email address; first name; last name

      • Contact form

        Personal Data: address; city; country; email address; first name; last name; ZIP/Postal code

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Instagram widget, Issuu widget, YouTube video widget, Google Maps widget and Google Site Search

        Personal Data: Cookies; Usage Data

    • Interaction with data collection platforms and other third parties

      • GetSiteControl Promo widget

        Personal Data: Cookies; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets and GetSiteControl social widget

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Zopim Widget

        Personal Data: Cookies; Usage Data

      • Zendesk Chat

        Personal Data: Cookies; Data communicated while using the service; email address; first name; last name

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; various types of Data

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: country; date of birth; email address; first name; last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Instagram Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about Personal Data

    • Datatrans Ltd.

      Professional e-payment solution.

    • Deskline 3.0 - Feratel

      Booking Engine

    • Curator.io

      Social Media stream

Contact information

    • Owner and Data Controller

      Ente Turistico del Luganese
      Via Nizzola 2
      6901 Lugano (CH)

      Owner contact email: communication@luganoregion.com