Privacy Policy of www.luganoregion.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Google Ad Manager and Microsoft Advertising

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Analytics collected directly

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: country; email address; first name; last name

      • Contact form

        Personal Data: address; city; country; email address; first name; last name; ZIP/Postal code

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Instagram widget, Issuu widget, YouTube video widget, Google Maps widget and Google Site Search

        Personal Data: Cookies; Usage Data

    • Interaction with data collection platforms and other third parties

      • GetSiteControl Promo widget

        Personal Data: Cookies; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets and GetSiteControl social widget

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Zopim Widget

        Personal Data: Cookies; Usage Data

      • Zendesk Chat

        Personal Data: Cookies; Data communicated while using the service; email address; first name; last name

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: country; Tracker; Usage Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; various types of Data

      • ZOHO Campaigns

        Personal Data: email address; Tracker

    • Managing data collection and online surveys

      • Wufoo

        Personal Data: email address; first name; last name; Tracker

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: country; date of birth; email address; first name; last name

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Instagram Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Further information about the processing of Personal Data

    • Datatrans Ltd.

      Professional e-payment solution.

    • Deskline 3.0 - Feratel

      Booking Engine

    • Curator.io

      Social Media stream

Contact information

    • Owner and Data Controller

      Ente Turistico del Luganese
      Via Nizzola 2
      6901 Lugano (CH)

      Owner contact email: communication@luganoregion.com