Privacy Policy of www.pivotcx.io

Www.pivotcx.io collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Query Click and Jetpack

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; province; state; Usage Data; ZIP/Postal code

    • Displaying content from external platforms

      • Video Vimeo

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: address; city; company name; country; date of birth; email address; fax number; profession; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address; first name; last name

      • ZOHO Campaigns

        Personal Data: email address

      • Twilio

        Personal Data: phone number

    • Managing support and contact requests

      • ZOHO CRM Email

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Merge

    • Registration and authentication provided directly by www.pivotcx.io

      • Direct registration

        Personal Data: address; city; country; county; date of birth; email address; first name; gender; last name; password; phone number; picture; profession; state; username; workplace; ZIP/Postal code

    • User database management

      • ZOHO CRM

        Personal Data: email address; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      PivotCX, Inc.
      310 E 96th St
      Suite 200
      Indianapolis, IN 46240

      Owner contact email: help@pivotcx.io