Privacy Policy of www.arcreserves.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address, first name and last name

    • Analytics

      • Google Analytics and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Cookies and Usage Data

    • Backup saving and management

      • Backup on Dropbox

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: company name, email address, first name, last name and phone number

      • Mailing list or newsletter

        Personal Data: email address

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean, Heroku and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Constant Contact

        Personal Data: email address, first name and last name

    • Registration and authentication

      • Direct registration

        Personal Data: address, billing address, city, company name, country, county, email address, first name, last name, password, phone number, shipping address, username and ZIP/Postal code

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

Contact information

    • Owner and Data Controller

      Arc Reserves Ltd
      Vintners House,
      6 Station Court,
      Great Shelford,
      Cambridge,
      CB22 5NE,
      United Kingdom.

      Owner contact email: info@arcreserves.com