Privacy Policy of mt4professional.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

      • Direct Email Marketing (DEM)

        Personal Data: email address

      • Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Mautic

    • Analytics

      • Google Analytics and MixPanel

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • SumoMe Content Analytics

        Personal Data: Tracker; Usage Data

    • Backup saving and management

      • Backup on Dropbox, Backup on Google Drive and Amazon Glacier

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Commercial affiliation

      • iDevAffiliate

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: country; email address; first name; last name; phone number

      • SumoMe Contact form

        Personal Data: email address; Tracker; Usage Data

    • Content commenting

      • Disqus

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Cookies; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Usage Data

    • Handling payments

      • Stripe and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS), Heroku and Algolia

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Ghost

    • Infrastructure monitoring

      • Logentries

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Uptime Robot and Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Pinterest “Pin it” button and social widgets, ShareThis and AddThis

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Location-based interactions

      • Provely

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: address; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; Usage Data; various types of Data

      • Nexmo and Twilio

        Personal Data: phone number

      • Amazon Simple Email Service and Sendgrid

        Personal Data: email address

      • OneSignal

        Personal Data: email address; geographic position; language; Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: various types of Data as specified in the privacy policy of the service

      • OnceHub and Jira

    • Platform services and hosting

      • Screenshot/Snapshot, Realtime Features & Realtime List of Trades and Software Usage Tracking

    • Registration and authentication

      • Direct registration

        Personal Data: email address; first name; last name; password; phone number; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Facebook Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Social features

      • Firebase Dynamic Links

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Public profile

        Personal Data: email address; first name; last name

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Agile CRM

      Agile CRM is an email address management and message sending service provided by Agile CRM Inc.

      Personal Data collected: country, email address, first name, last name, cookies, usage data and phone number.

      Place of processing: United States – Privacy Policy.

    • Pusher

      Pusher is a hosting and backend service provided by Pusher, Ltd.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • Statushub

      Statushub is a monitoring service provide provided by Vivid Amber Limited.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: Ireland – Privacy Policy.

    • Zapier

      Zapier is a hosting and backend service provided by Zapier, Inc.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • Bitly

      Bitly is a social feature provided by Bitly, Inc. Dynamic Links are tracked within Bitly, which informs the Owner about the details of the User journey to and within this Application.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • jawsdb

      jawsdb is a database service provided by JAWSDB LLC.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • MaxMind

      MaxMind is an IP address intelligence service provided by MaxMind, Inc.

      Personal Data collected: country, IP.

      Place of processing: United States – Privacy Policy.

    • Font Awesome

      Font Awesome is a typeface visualization service provided by Fonticons Inc. that allows this Application to incorporate content of this kind on its pages.

      Personal Data collected: Usage Data; various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Resilient Traders, LLC - 2628 Belaire Drive, Wilmington, DE 19808 (USA)

      Owner contact email: support@mt4professional.com