Privacy Policy of servertastic.com

Servertastic.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address

    • Analytics

      • Google Analytics, Display Advertising extension for Google Analytics, Google AdWords conversion tracking, Clicky, Google Tag Manager and Analytics collected directly

        Personal Data: Cookies and Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Commercial affiliation

      • ReferralCandy

        Personal Data: Cookies, email address, first name, last name and Usage Data

    • Contacting the User

      • Mailing List or Newsletter

        Personal Data: Cookies, country, email address, first name and last name

      • Contact form

        Personal Data: company name, email address, first name, last name and phone number

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Other legal basis for Data transfer abroad

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Gravatar

        Personal Data: email address and Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud Storage, GitHub Pages and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Pingdom and StatusCake

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies, Data communicated while using the service and Usage Data

    • Managing contacts and sending messages

      • Sendgrid, Mailgun and Campaign Monitor

        Personal Data: email address

    • Registration and authentication

      • Direct registration

        Personal Data: address, company name, country, email address, first name, last name, password, phone number and VAT Number

      • Auth0

        Personal Data: Cookies, email address, first name, last name, password, picture and various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing through Google Analytics for Display Advertising and AdWords Remarketing

        Personal Data: Cookies and Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: Various types of Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • CloudFlare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Norton Shopping Guarantee

      Purchases made on the website are covered by the Norton Shopping Guarantee. To be able to provide the Norton Shopping Guarantee to you we provide them with limited information about your order. This includes order reference, order total and email address.

      Norton Shopping Guarantee Privacy Policy

    • Checkout Process

      The Owner’s customers that complete the checkout process will be processed through Foxy.io’s services and servers with data supplied as necessary to complete the transaction, which may include:

      logging the customer IP and other network information,
      setting cookies,
      sending the customer information to the payment gateways;
      sending the customer by encrypted XML to Servertastic Limited systems;
      will receive whatever email receipts are configured;
      will have their information stored on Foxy.io’s servers, as necessary to provide transaction history reports;
      will not be contacted by Foxy.io or any representative of Foxy.io without explicit approval from Servertastic Limited (ie. for troubleshooting or bug diagnosis);
      will not be used for direct marketing by Foxy.io or any representative of Foxy.io;
      will not have their information shared, sold, or otherwise disclosed, unless Foxy.io is required by law to do so;
      may be used in an anonymous, aggregatred format to calculate statistics for Foxy.io’s services (ie. average transaction value, average transactions per store, average transactions per day per store, etc.), which may be used for both internal purposes (analyzing server load, etc.) and external purposes (marketing, etc.).

      Foxy.io will not use any customer information that is not provided to Foxy.io directly.

    • Data Retention Policy

      The Owner considers the need to store customer data for up to 6 years to fulfil statutory requirements.The Owner shall automatically delete data held on the Owner's systems older than 6 years on a regular basis.

      Data held for marketing purposes can be deleted at anytime on request. In addition non-responsive contacts are cleansed from marketing data automatically every 12 months.

    • Sharing Data with Suppliers

      Customers purchasing goods or services from the owner consent to the transfer of data to the supplier as required to fulfil the order. Links to the privacy policies for each supplier of our products and services are below.

      DigiCert
      Includes purchases of RapidSSL, Geotrust, Thawte, Symantec products.

      DigiCert Privacy Policy

      SmarterTools
      Includes purchases of SmarterMail, SmarterStats, SmarterTrack

      SmarterTools Privacy Policy

      Comodo CA
      Includes purchases of PositiveSSL, ComodoSSL, OptimumSSL, PremiumSSL, EnterpriseSSL

      Comodo CA Privacy Policy

      Comodo
      Includes purchases of cWatch, Hacker Guardian, PCI

      Comodo Privacy Policy

    • Reviews.io

      The Owner invites customers to leave a review about services once they have placed an order. This is done using the Reviews.io service.

      Reviews.io Privacy Policy

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by servertastic.com depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use servertastic.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use servertastic.com.

Contact information

    • Owner and Data Controller

      Servertastic Limited, Woodend, The Crescent, Scarborough, YO11 2PW, United Kingdom

      Owner contact email: datacontroller@servertastic.com