Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Google Ad Manager and Salesforce

      Personal Data: Tracker; Usage Data

  • Analytics

    • Matomo, Google Analytics with anonymised IP and Salesforce Analytics Cloud

      Personal Data: Tracker; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Google Analytics Demographics and Interests reports

      Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Displaying content from external platforms

    • YouTube video widget

      Personal Data: Tracker; Usage Data

  • Interaction with external social networks and platforms

    • Facebook Like button and social widgets

      Personal Data: Tracker; Usage Data

  • Interaction with live chat platforms

    • Smartsupp

      Personal Data: Data communicated while using the service; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service; Videos

  • Managing support and contact requests

    • Salesforce Service Cloud

      Personal Data: Data communicated while using the service; Tracker; various types of Data as specified in the privacy policy of the service

    • Processing information and Other third parties

  • Remarketing and behavioural targeting

    • Google Ad Manager Audience Extension

      Personal Data: Tracker; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • Salesforce Marketing Cloud

      Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • Salesforce Sales Cloud

      Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Your rights under the GDPR

    Your rights
    
    Please also note that under the GDPR, if you are an EU resident or an EU citizen and your personal information is to be processed by NEXUS-IBA, you have the following rights:
    Right of access
    
    This will enable you to request the personal data we hold about you. We reserve the right to charge a reasonable fee should be your request unfounded, excessive or repetitive.
    Right to rectification
    
    This will enable you to have any of your personal data rectified if it was is inaccurate or incomplete.
    Right to erasure
    
    The right to erasure is also known as the right to be forgotten. This will enable you to request the deletion or removal of personal
    data where there is no compelling reason for us to continue holding it.
    
    To exercise the rights summarised above, the individual concerned should apply in writing to email: gdpr@nexus.org. You should also include any additional details that would help locate your information, such as a customer account number or additional email addresses. In addition, you may be asked for evidence of your identity. This is to ensure that personal information is not given to the wrong person.
    
    By sending personal information to NEXUS-IBA, you declare that you have read the privacy statement above and give your informed consent to the collection and processing of personal data regarding yourself and to this information being made available to the individuals and/or organizations listed under the sections above in the ways and for the purposes described herein, including individuals and/or organizations with a seat outside Italy, Ireland and in non-EU countries.

Contact information

• • Owner and Data Controller

    NEXUS-IBA, viale Romagna 71, 20131 Milano, Italy

    Owner contact email: gdpr@nexus.org