Privacy Policy of www.donkidshop.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Access private data

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Matomo, Facebook Ads conversion tracking (Facebook pixel), Wordpress Stats, Google Analytics with anonymized IP, Hotjar Form Analysis & Conversion Funnels and Google Ads conversion tracking

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • Google Analytics Advertising Reporting Features

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Microsoft Advertising Universal Event Tracking

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: address; city; company name; Cookies; country; county; email address; first name; gender; last name; phone number; state; ZIP/Postal code

    • Content commenting

      • Comment system managed directly

        Personal Data: Cookies; username

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Font Awesome and YouTube video widget without cookies

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • YouTube video widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment data

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • ArubaCloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Customerly Chat Widget

        Personal Data: Cookies; Data communicated while using the service; email address; first name; last name; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

      • Customerly Survey Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailUp

        Personal Data: address; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; Usage Data; username; various types of Data

      • Customerly E-mail Marketing

        Personal Data: address; company name; Cookies; country; date of birth; email address; first name; gender; last name; phone number; profession; Usage Data; username; various types of Data; VAT Number

    • Managing data collection and online surveys

      • Customerly Survey and Hotjar surveys

        Personal Data: address; company name; Cookies; country; Data communicated while using the service; date of birth; email address; first name; gender; geographic position; last name; number of employees; password; phone number; profession; state; Tax ID; Usage Data; username; VAT Number; website

      • Facebook lead ads

        Personal Data: address; city; company name; Cookies; country; Data communicated while using the service; date of birth; email address; first name; gender; last name; marital status; phone number; profession; state; Usage Data; ZIP/Postal code

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication and WordPress.com Single Sign On

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: address; billing address; city; company name; Cookies; country; county; date of birth; email address; first name; house number; language; last name; password; phone number; state; Tax ID; User ID; username; various types of Data; VAT Number; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Customerly

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • CCPA: Collection of personal information about minors

      We do not knowingly collect personal information of consumers who are below the age of 16.

    • Unique device identification

      This Website may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Donkid Srl
      Via Bonfadina 73
      25046 Cazzago San Martino - BS
      Italy

      Owner contact email: info@donkidshop.com