Privacy Policy of Telcom Group

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Salesforce

        Personal Data: Trackers; Usage Data

    • Analytics

      • Facebook Ads conversion tracking (Facebook pixel) and Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: Trackers

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number; User ID

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address; first name; last name; phone number

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioural targeting

      • LinkedIn Website Retargeting

        Personal Data: Trackers; Usage Data

    • Selling goods and services online

      • Customer Portal

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Telcom Group, NorthStar, 135-141 Oldham Street, Manchester, M4 1LN

      Owner contact email: dpo@telcom.uk