Privacy Policy of www.housinghand.co.uk

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Acxiom and Google Ad Manager

        Personal Data: Tracker; Usage Data

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics with anonymized IP, Wordpress Stats and HubSpot Analytics

        Personal Data: Tracker; Usage Data

      • Google Analytics for Firebase

        Personal Data: number of sessions

      • Google Analytics Advertising Reporting Features

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • YouTube Analytics and Reporting API

        Personal Data: Data communicated in order to use the Service

      • Simple Analytics

        Personal Data: device information; language; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; date of birth; email address; first name; gender; last name; phone number; User ID; various types of Data

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: company name; email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Tracker; Usage Data

    • Displaying content from external platforms

      • Google Maps widget and HERE Maps widget

        Personal Data: Tracker; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Usage Data

      • Calendly widget

        Personal Data: calendar information

      • Housemates

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Handling productivity related activity

      • Google Workspace

        Personal Data: Data communicated while using the service

    • Hosting and backend infrastructure

      • Algolia

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

      • LinkedIn button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with live chat platforms

      • HubSpot Chat

        Personal Data: answers to questions; email address; time the message was received

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: Cookies; Usage Data

    • Managing contacts and sending messages

      • Twilio

        Personal Data: phone number

      • Mailgun

        Personal Data: various types of Data

      • HubSpot Email

        Personal Data: email address; Usage Data

      • MailUp

        Personal Data: company name

      • Sendgrid

        Personal Data: email address

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • WordPress.com Single Sign On

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ad Manager Audience Extension

        Personal Data: Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • User database management

      • ZOHO CRM

        Personal Data: email address; various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • ActiveCampaign

        Personal Data: email address; Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Housing Hand Limited,
      Selous House G.01
      The Centro Buildings
      20-23 Mandela Street,
      Camden, London NW1 0DU

      Owner contact email: graham@housinghand.co.uk