Privacy Policy of www.clearcareonline.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party services' accounts

      • Access to the Twitter account

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address

      • Microsoft Advertising and AppNexus

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Display Advertising extension for Google Analytics, Facebook Ads conversion tracking (Facebook pixel), HubSpot Analytics, KISSmetrics and Mouseflow

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; company name; email address; first name; last name; phone number; profession; state; ZIP/Postal code

      • Mailing List or Newsletter

        Personal Data: email address; first name; last name; phone number; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Comment system managed directly

        Personal Data: email address; first name; last name; Usage Data

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Content performance and features testing (A/B testing)

      • Optimizely, Visual Website Optimizer and Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Wistia widget, YouTube video widget and Vimeo video

        Personal Data: Cookies; Usage Data

    • Heat mapping

      • Crazy Egg

        Personal Data: Cookies; Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Snapengage Widget

        Personal Data: Cookies; Usage Data

    • Interaction with online survey platforms

      • SurveyMonkey Widget

        Personal Data: Cookies; Usage Data

    • Managing support and contact requests

      • Desk.com, Zendesk and Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Google Ad Manager Audience Extension, Facebook Remarketing, Remarketing with Google Analytics and Twitter Remarketing

        Personal Data: Cookies; Usage Data

    • User database management

      • Pardot and Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Unique device identification

      This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      ClearCare, Inc. 150 Spear Street, Suite 1550. San Francisco, CA 94105

      Owner contact email: echuang@clearcareonline.com