Privacy Policy of seobase.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Tracker; Usage Data

      • TikTok conversion tracking

        Personal Data: Tracker

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Handling payments

      • Chargebee, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • ActiveCampaign widget

        Personal Data: email address

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Amazon Simple Email Service (SES)

        Personal Data: email address

      • Twilio

        Personal Data: phone number

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

      • TikTok Remarketing

        Personal Data: Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • User database management

      • ActiveCampaign

        Personal Data: email address; Tracker; various types of Data as specified in the privacy policy of the service

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: Data communicated while using the service; email address; Trackers; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Right to Deletion

      At our Company, we value your privacy and respect your rights when it comes to your personal data. One such right is the right to delete your data. As a user, you have the right to request the deletion of the personal data we hold about you.

      If you would like to exercise this right, you may do so at any time by contacting us through the following methods:

      Mailing address: privacy@seobase.com
      Please clearly state your request for data deletion in your correspondence. We recommend including the following details for a smoother process:

      Full name used on our platform,
      The email address associated with your account,
      Any additional identifying information that might help us locate your data (e.g., username, customer ID)
      Upon receiving your request, we will confirm its receipt and begin the process of locating and deleting your data. Please note that this process could take up to 30 days to complete, as allowed by law. In some cases, we may not be able to delete all your data due to legal or other obligations. If this is the case, we will inform you about what data we are unable to delete and why.

      In certain cases, we may need to verify your identity before proceeding with your request. This is to protect your privacy and ensure that personal data is not deleted at the request of someone other than the data subject.

      Once we have processed your request, we will notify you that your personal data has been deleted from our records. If there is any data that we were not able to delete, we will let you know.

      We are committed to processing your data deletion request in accordance with the applicable laws and regulations. If you have any questions or concerns about this process, please feel free to contact us at the provided email or mailing address. Your privacy is our priority.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      "Seobase.com" property of
      Teamstack GmbH
      Elisabethstra├če 15
      1010 Vienna
      Austria

      Owner contact email: privacy@seobase.com