Privacy Policy of www.neurahealth.co

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Facebook Lookalike Audience

        Personal Data: Tracker; Usage Data

    • Analytics

      • Analytics collected directly, Amplitude Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Analytics and HubSpot Analytics

        Personal Data: Tracker; Usage Data

      • Google Analytics for Firebase

        Personal Data: Application opens; Application updates; geography/region; number of sessions; number of Users ; operating systems; session duration; Usage Data

    • Beta Testing

      • TestFlight

        Personal Data: app information; Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Play Beta Testing

        Personal Data: email address

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; phone number; state; Usage Data

      • Contact form

        Personal Data: email address; User ID

      • Phone contact

        Personal Data: phone number

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; various types of Data as specified in the privacy policy of the service

    • Handling productivity related activity

      • Google Workspace

        Personal Data: Data communicated while using the service; email address; first name; last name

    • Hosting and backend infrastructure

      • Firebase Cloud Firestore, Firebase Cloud Functions and Firebase Cloud Storage

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Sendbird

    • Managing data collection and online surveys

      • Facebook lead ads

        Personal Data: email address

    • Managing support and contact requests

      • Kustomer

    • Platform services and hosting

      • Apple App Store and Google Play Store

        Personal Data: Usage Data

    • Registration and authentication

      • Firebase Authentication

        Personal Data: email address; password

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; date of birth; email address; first name; last name; password; phone number; physical address; ZIP/Postal code

    • User database management

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Further information about the processing of Personal Data

    • Research

      The provider of this Application may de-identify Personal Data that it collects from its Users in individual or aggregate form for any lawful purpose, including to support or improve the Application or to conduct internal or public research related to the Application. The provider of this Application may publicly disclose the results of such activities, provided that such disclosure will leave no reasonable basis to identify any individual User as the source of the de-identified data.

    • CareQuality

      We may make your protected health information available electronically through
      an electronic health information exchange to other health care providers that
      request your information for their treatment purposes. In all cases the requesting
      provider must have or have had a treating relationship with you. Participation in
      an electronic health information exchange also lets us see other provider’s
      information about you for our treatment purposes.

    • Push notifications

      This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Application.

Contact information

    • Owner and Data Controller

      Neura Health
      c/o Grand Central Tech
      3rd Floor
      335 Madison Ave
      New York, NY 10017

      Owner contact email: support@neurahealth.co