Privacy Policy of SupportBee

SupportBee collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, MixPanel and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

      • Disqus

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Displaying content from external platforms

      • Wistia widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Linode

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies; Usage Data

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: company name; email address; first name; last name

      • Gmail permissions to access User Data (OAuth addition)

        Personal Data: Compose; Read only access

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing and Remarketing with Google Analytics

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Transfer of Google API Data

      SupportBee's use of information received, and SupportBee's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements.

Contact information

    • Owner and Data Controller

      SupportBee Inc
      340S Lemon Ave #9214
      Walnut CA 91789
      United States

      Owner contact email: support@supportbee.com