Privacy Policy of b2book.net

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: address, city, company name, Cookies, country, county, date of birth, email address, first name, gender, last name, phone number, profession, state, Usage Data, website and ZIP/Postal code

      • Contact form

        Personal Data: address, city, company name, country, county, date of birth, email address, fax number, field of activity, first name, gender, last name, number of employees, phone number, profession, state, Tax ID, User ID, various types of Data, VAT Number, website and ZIP/Postal code

    • Data transfer outside the EU

      • Other legal basis for Data transfer abroad, Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses, Data transfer to countries that guarantee European standards and Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google App Engine

        Personal Data: various types of Data as specified in the privacy policy of the service

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: address, company name, Cookies, country, Data communicated while using the service, email address, first name, last name, phone number and Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: address, company name, Cookies, country, date of birth, email address, first name, gender, last name, phone number, Usage Data and username

    • Managing contacts and sending messages

      • Mailjet

        Personal Data: address, company name, Cookies, country, date of birth, email address, first name, gender, last name, phone number, Usage Data and username

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Hyperwallet

      Hyperwallet is a payment service provided by Hyperwallet Systems Europe Limited.
      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: UK – Privacy Policy at https://www.hyperwallet.com/privacy-policy/.

    • Personal Data collected through sources other than the User

      The Owner of this Application may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      B2Book srl, Via G. Zanardelli 5, 00186 Roma, Italia

      Owner contact email: info@b2book.net