Privacy Policy of Hotel Ancora

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: browser information; session statistics; Trackers; Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Contact form

        Personal Data: address; city; country; email address; first name; last name; phone number; province; various types of Data; ZIP/Postal code

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • TripAdvisor widget, Google Maps widget and YouTube video widget

        Personal Data: Cookies; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Google+ +1 button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • MailUp

        Personal Data: email address

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • WordPress.com Single Sign On

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: address; city; country; date of birth; email address; first name; house number; language; last name; password; province; username; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Google Ads Remarketing and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • RSS feed management

      • FeedPress

        Personal Data: Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Hotel Ancora di Calderoni Gino - Via Monferrato,5 - 48015 Cervia (RA)-P. Iva 01224900397

      Owner contact email: info@ancorahotel.it