Privacy Policy of south-africa.herbashopline.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Google Ads Similar audiences

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: city; country; email address; first name; last name; phone number; physical address; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: answers to questions; billing address; browsing history; city; contents of the email or message; customer support; Data communicated while using the service; date of the message; geography/region; invoicing information; language; last name; login history; order ID; payment info; primary account information; product interaction; province; purchase history; shipping address; time zone; Usage Data; user content; username; ZIP/Postal code

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; country; email address; first name; house number; last name; phone number; physical address; ZIP/Postal code

    • Remarketing and behavioural targeting

      • Google Ads Remarketing

        Personal Data: Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • localStorage

      localStorage allows this Application to store and access data right in the User's browser with no expiration date.

    • Personal Data collected through sources other than the User

      The Owner of this Application may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing. Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Preference Cookies

      Preference Cookies store the User preferences detected on this Application in the local domain such as, for example, their timezone and region.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

    • sessionStorage

      sessionStorage allows this Application to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

Contact information

    • Owner and Data Controller

      Mattia Negroni
      Via San Paolo della Croce, 16/C - 03018 Paliano (FR)

      Owner contact email: info@herbashopline.com