Privacy Policy of www.helan.com/en

Www.helan.com/en collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: Trackers

    • Displaying content from external platforms

      • Google Fonts and Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal, Stripe and Satispay

        Personal Data: Trackers

      • Scalapay

        Personal Data: address; app information; billing address; browser information; city; clicks; coarse location; country; county; data relating to the point of sale; date of birth; device information; device logs; email address; first name; geographic position; geography/region; house number; identification document; in-app purchases; interaction events; invoicing information; IP address; keypress events; language; last name; latitude (of city); launches; longitude (of city); metro area; mouse movements; number of sessions; operating systems; order ID; page events; page views; payment info; phone number; physical address; positional information; product interaction; province; purchase history; scroll position; scroll-to-page interactions; session duration; session statistics; shipping address; state; Tax ID; Usage Data; User ID; ZIP/Postal code

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: Trackers

    • Registration and authentication provided directly by www.helan.com/en

      • Direct registration

        Personal Data: various types of Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by www.helan.com/en depends on the payment system used.

Contact information

    • Owner and Data Controller

      Helan Cosmesi di Laboratorio S.r.l - Via Trento 12R - 16145 Genova (Italia) P.iva IT02668250109 REA GE – 288097
      PEC helan@pec.helan.it Tel. +39010830711

      Owner contact email: cosmeticinaturali@helan.it