Personal Data processed for the following purposes and using the following services:

• • Analytics

    • Google Analytics 4

      Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Google Analytics Demographics and Interests reports

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Contacting the User

    • Contact form

      Personal Data: email address; Usage Data

    • Mailing list or newsletter

      Personal Data: email address; Trackers; Usage Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Trackers; Usage Data

  • Managing contacts and sending messages

    • Mailchimp

      Personal Data: email address; Trackers; Usage Data

  • Managing landing and invitation pages

    • Mailchimp Landing Page

      Personal Data: email address; Trackers; Usage Data

  • Platform services and hosting

    • WP Engine

      Personal Data: Usage Data

  • Tag management

    • Google Tag Manager

      Personal Data: Trackers; Usage Data

  • Traffic optimisation and distribution

    • Cloudflare

      Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Data Sharing Across Our Hotel Portfolio

    As part of our commitment to providing seamless service and personalised experiences, London & Regional Holdings Limited operates a shared guest profile database across all hotels and brands within our portfolio of hotels listed below:
    11 Cadogan Gardens
    Chewton Glen Hotel and Spa
    Cliveden House
    Gran Marbella Resort and Beach Club
    Iconic Luxury Hotels
    The Lensbury Resort
    Lygon Arms
    Mayfair Townhouse
    Nobu Portman Square
    Palm House
    Strand Palace
    The Mole Resort
    Venice Excelsior
    
    This means that when you stay with any of our properties, certain personal information including your name, contact details (such as email address and phone number), reservation history, and any profile notes may be accessible to other hotels within our group.
    
    This data sharing enables us to:
    Enhance your experience by recognising your preferences and past stays across all our properties.
    Facilitate efficient booking and check-in processes.
    Offer personalised promotions, loyalty rewards, and customer support.
    Manage our operations and security effectively.
    
    Please rest assured that access to your information is strictly controlled and limited to authorised personnel only, in compliance with applicable data protection laws.  If you have questions or wish to exercise your privacy rights regarding your personal data held across our portfolio, please contact us.

Contact information

• • Owner and Data Controller

    INVERSIONES GRUMARI, S.L, Avenida Jose Ribera, 25, 29604, Marbella, Spain

    Owner contact email: digital@landrhotels.com