Privacy Policy of www.kytitan.com

Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Direct marketing via SMS

      Personal Data: first name; last name; phone number

    • Direct Email Marketing (DEM)

      Personal Data: email address; first name; last name

  • Contacting the User

    • Contact form

      Personal Data: city; email address; first name; last name; phone number; physical address; state; ZIP/Postal code

    • Mailing list or newsletter

      Personal Data: email address; Trackers; Usage Data

    • Phone contact

      Personal Data: phone number

Further information about the processing of Personal Data

• • Messaging Terms and Conditions

    1. How Consumer Data is Collected

    
    Titan Heating and Air may collect consumer data through the following methods:
    
    Information provided by customers when scheduling services, requesting estimates, or signing up for communications (e.g., name, phone number, email).
    Automated technologies, such as cookies, when visiting our website.
    Communication interactions, including SMS, text messages, and emails.
    
    

    2. How Consumer Data is Used

    
    The collected data may be used for the following purposes:
    
    Scheduling and confirming appointments.
    Providing service updates, account notifications, and reminders.
    Sending occasional promotions or special offers (with customer consent).
    Improving customer experience and internal analytics.
    
    Titan Heating and Air will never sell, share, or distribute consumer mobile/messaging opt-in data to third parties for their marketing purposes.
    
    

    3. How Consumer Data is Protected

    
    We take the security of your data seriously. Titan Heating and Air implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
    
    Secure servers and encrypted communication channels.
    Restricted access to personal information to authorized personnel only.
    Regular security assessments and compliance checks.
    
    

    4. Opt-Out and Consumer Rights

    
    Customers can opt out of SMS/text communications at any time by replying STOP and can unsubscribe from emails using the link provided in the message. Once opted out, the customer will not receive any further text or email communications from Titan Heating and Air. For assistance, reply HELP or contact us at office@kytitan.com.
    
    If you have any questions or concerns about how your data is handled, please contact us.

Contact information

• • Owner and Data Controller

    Titan Heating and Air, LLC
    153 Edwards Ave.
    Georgetown, KY 40324
    (859) 317-6272

    Owner contact email: office@kytitan.com