Privacy Policy of www.parklaneproperties.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; email address; first name; last name; phone number; various types of Data

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; phone number

    • Displaying content from external platforms

      • Vimeo video

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Sage Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Zopim Widget

        Personal Data: Cookies; Usage Data

    • Managing contacts and sending messages

      • dotmailer

        Personal Data: Cookies; email address

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Skype

      Personal Data: email address, first name, last name and phone number. Cookies and Usage Data

      You can read Skype's Privacy Policy by visiting: www.skype.com/en/legal/

    • ValPal

      Personal Data collected: email address, first name, last name, phone number and various types of Data.

      You can read ValPal's Privacy Policy by visiting: www.valpal.co.uk/privacy-policy

    • FLG 360

      Personal Data: email address, first name, last name, mobile number and phone number.

      By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. The website's contact form has an API with FLG 360 which transfers the data to this system.

      You can read FLG 360's Privacy Policy by visiting: www.flg360.co.uk/privacy.html

    • Winman

      Personal Data: Tenant First Name, Tenant Last Name, Tenant Mobile Number, Tenant Telephone Number, Tenant Email Address, Tenant Bank Details, Guarantor First Name, Guarantor Last Name, Guarantor Mobile Number, Guarantor Telephone Number/s, Guarantor Current Address, Landlord First Name, Landlord Last Name, Landlord Mobile Number, Landlord Telephone Number, Landlord Email Address, Landlord Bank Details.

      You can read Winman's Privacy Policy by visiting: www.winmansoftware.com/privacy-policy/

    • Rightmove

      Personal Data: First Name, Last Name, Mobile Number, Telephone Number, Home Address

      You can read Rightmove's Privacy Policy by visiting: www.rightmove.co.uk/privacyUp.html

    • Zoopla

      Personal Data: First Name, Last Name, Mobile Number, Telephone Number, Home Address

      You can read Zooplas's Privacy Policy by visiting: www.zoopla.co.uk/privacy/

    • Application Form

      Personal Data: First Name, Last Name, Mobile Number, Telephone Number, Email Addresses: Personal, Work & University, Date of Birth, Age, Current Address, Status: Employed / Student, University Campus, University Course Details, National Insurance Number, Employment Details Including Contact Info., Parent / Next of Kin Contact Information, Current / Previous Landlord Contact Information.

      GROUPS OF PERSONAL INFORMATION
      FINANCIAL –Your financial position, status and history
      CONTACT – Where you live and how to contact you
      SOCIO-DEMOGRAPHIC – Details about your work, nationality, education (especially students)
      TRANSACTIONAL –Details of payments you make to us
      CONTRACTUAL – Details about the products or services we provide to you
      COMMUNICATIONS- What we learn about you from letters, emails and conversations between us.
      OPEN DATA AND PUBLIC RECORDS – E.g Electoral Information, Internet, Newspapers
      DOCUMENTARY DATA – E.g copies of ID.
      CONSENTS – How you agree we can contact you
      NATIONAL IDENTIFIERS – E.g. National Insurance Number

      We collect Data from Third Parties such as social networks, fraud prevention agencies, public information services.

      WE MAY SHARE THIS INFORMATION WITH
      1. HMRC , Regulators and other authorities
      2. Credit Reference Agencies
      3. Fraud Prevention Agencies
      4. Any party linked to you ( e.g. Joint Tenant)
      5. Workmen needing to enter your house
      6. Companies you ask us to share data with ( e.g. Homelet)
      7. If you use direct debits we will share your data with the Direct Debit scheme.
      8. Future landlords and letting agents who contact us for a reference at the end of your tenancy
      9. If we sell our business we will only do this if they agree to keep your information safe.

      CREDIT REFERENCE AGENCIES

      We will share information with CRA’s and they will give us information about you. The data we exchange can include
      1. Name , address date of birth
      2. Application form details
      3. Financial situation and history
      4. Public Information
      We will use this information to
      1. Assess if you can afford the property
      2. Make sure what you have told us is the truth
      3. Help detect and prevent fraud
      4. Track and recover debts
      On a joint tenancy, CRA’s may link your data to other joint tenants. You can ask CRA’s to break the link but you normally have to prove you no longer have a financial link with them.

      IF YOU DO NOT PROVIDE DATA WE MAY NOT BE ABLE TO OFFER YOU A TENANCY.

      HOW LONG WE KEEP INFORMATION

      1. We will keep it as long as you are a client
      2. After you stop being a client we may keep data for up to 10 years for one or more of the following reasons :-
      To respond to questions or complaints or
      To show why we have treated you fairly or
      For historical research and statistical purposes.
      In the case of legal action of any kind
      You can access personal information by writing to us at ( give address) .You can also ask us to correct any information you believe to be incorrect. We do not have to provide information where the request is disproportionate or has already been given previously .



      WHAT IF YOU ASK US TO STOP USING YOUR PERSONAL INFORMATION?
      This is also known as “The right to be forgotten”. There may be legal or other reasons why we need to keep or use your data. In such cases we can restrict the use of your data to legal claims or to exercise legal rights.

      YOU CAN WITHDRAW CONSENT BY WRITING TO US AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.
      YOU CAN COMPLAIN TO US IF YOU ARE UNHAPPY WITH HOW WE HAVE USED YOUR PERSONAL INFORMATION AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.

    • Guarantor Form

      Personal Data: First Name, Last Name, Mobile Number, Telephone Number: Home & Work, Email Addresses: Personal and Work, Current Address, Employment Details

      GROUPS OF PERSONAL INFORMATION
      FINANCIAL –Your financial position, status and history
      CONTACT – Where you live and how to contact you
      SOCIO-DEMOGRAPHIC – Details about your work, nationality, education (especially students)
      TRANSACTIONAL –Details of payments you make to us
      CONTRACTUAL – Details about the products or services we provide to you
      COMMUNICATIONS- What we learn about you from letters, emails and conversations between us.
      OPEN DATA AND PUBLIC RECORDS – E.g Electoral Information, Internet, Newspapers
      DOCUMENTARY DATA – E.g copies of ID.
      CONSENTS – How you agree we can contact you
      NATIONAL IDENTIFIERS – E.g. National Insurance Number

      We collect Data from Third Parties such as social networks, fraud prevention agencies, public information services.

      WE MAY SHARE THIS INFORMATION WITH
      1. HMRC , Regulators and other authorities
      2. Credit Reference Agencies
      3. Fraud Prevention Agencies
      4. Any party linked to you ( e.g. Joint Tenant)
      5. Workmen needing to enter your house
      6. Companies you ask us to share data with ( e.g. Homelet)
      7. If you use direct debits we will share your data with the Direct Debit scheme.
      8. Future landlords and letting agents who contact us for a reference at the end of your tenancy
      9. If we sell our business we will only do this if they agree to keep your information safe.

      CREDIT REFERENCE AGENCIES

      We will share information with CRA’s and they will give us information about you. The data we exchange can include
      1. Name , address date of birth
      2. Application form details
      3. Financial situation and history
      4. Public Information
      We will use this information to
      1. Assess if you can afford the property
      2. Make sure what you have told us is the truth
      3. Help detect and prevent fraud
      4. Track and recover debts
      On a joint tenancy, CRA’s may link your data to other joint tenants. You can ask CRA’s to break the link but you normally have to prove you no longer have a financial link with them.

      IF YOU DO NOT PROVIDE DATA WE MAY NOT BE ABLE TO OFFER YOU A TENANCY.

      HOW LONG WE KEEP INFORMATION

      1. We will keep it as long as you are a client
      2. After you stop being a client we may keep data for up to 10 years for one or more of the following reasons :-
      To respond to questions or complaints or
      To show why we have treated you fairly or
      For historical research and statistical purposes.
      In the case of legal action of any kind
      You can access personal information by writing to us at ( give address) .You can also ask us to correct any information you believe to be incorrect. We do not have to provide information where the request is disproportionate or has already been given previously .



      WHAT IF YOU ASK US TO STOP USING YOUR PERSONAL INFORMATION?
      This is also known as “The right to be forgotten”. There may be legal or other reasons why we need to keep or use your data. In such cases we can restrict the use of your data to legal claims or to exercise legal rights.

      YOU CAN WITHDRAW CONSENT BY WRITING TO US AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.
      YOU CAN COMPLAIN TO US IF YOU ARE UNHAPPY WITH HOW WE HAVE USED YOUR PERSONAL INFORMATION AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.

    • Guarantor Supporting Information

      Personal Data: First Name, Last Name, Mobile Number, Telephone Number: Home & Work, Email Addresses: Personal and Work, Current Address, Employment Details

      GROUPS OF PERSONAL INFORMATION
      FINANCIAL –Your financial position, status and history
      CONTACT – Where you live and how to contact you
      SOCIO-DEMOGRAPHIC – Details about your work, nationality, education (especially students)
      TRANSACTIONAL –Details of payments you make to us
      CONTRACTUAL – Details about the products or services we provide to you
      COMMUNICATIONS- What we learn about you from letters, emails and conversations between us.
      OPEN DATA AND PUBLIC RECORDS – E.g Electoral Information, Internet, Newspapers
      DOCUMENTARY DATA – E.g copies of ID.
      CONSENTS – How you agree we can contact you
      NATIONAL IDENTIFIERS – E.g. National Insurance Number

      We collect Data from Third Parties such as social networks, fraud prevention agencies, public information services.

      WE MAY SHARE THIS INFORMATION WITH
      1. HMRC , Regulators and other authorities
      2. Credit Reference Agencies
      3. Fraud Prevention Agencies
      4. Any party linked to you ( e.g. Joint Tenant)
      5. Workmen needing to enter your house
      6. Companies you ask us to share data with ( e.g. Homelet)
      7. If you use direct debits we will share your data with the Direct Debit scheme.
      8. Future landlords and letting agents who contact us for a reference at the end of your tenancy
      9. If we sell our business we will only do this if they agree to keep your information safe.

      CREDIT REFERENCE AGENCIES

      We will share information with CRA’s and they will give us information about you. The data we exchange can include
      1. Name , address date of birth
      2. Application form details
      3. Financial situation and history
      4. Public Information
      We will use this information to
      1. Assess if you can afford the property
      2. Make sure what you have told us is the truth
      3. Help detect and prevent fraud
      4. Track and recover debts
      On a joint tenancy, CRA’s may link your data to other joint tenants. You can ask CRA’s to break the link but you normally have to prove you no longer have a financial link with them.

      IF YOU DO NOT PROVIDE DATA WE MAY NOT BE ABLE TO OFFER YOU A TENANCY.

      HOW LONG WE KEEP INFORMATION

      1. We will keep it as long as you are a client
      2. After you stop being a client we may keep data for up to 10 years for one or more of the following reasons :-
      To respond to questions or complaints or
      To show why we have treated you fairly or
      For historical research and statistical purposes.
      In the case of legal action of any kind
      You can access personal information by writing to us at ( give address) .You can also ask us to correct any information you believe to be incorrect. We do not have to provide information where the request is disproportionate or has already been given previously .



      WHAT IF YOU ASK US TO STOP USING YOUR PERSONAL INFORMATION?
      This is also known as “The right to be forgotten”. There may be legal or other reasons why we need to keep or use your data. In such cases we can restrict the use of your data to legal claims or to exercise legal rights.

      YOU CAN WITHDRAW CONSENT BY WRITING TO US AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.
      YOU CAN COMPLAIN TO US IF YOU ARE UNHAPPY WITH HOW WE HAVE USED YOUR PERSONAL INFORMATION AT Parklane, 25-27 Otley Road, LS6 3AA, Leeds.

    • Vebra

      First Name, Last Name, Mobile Number, Telephone Number, Email Address, Home Address, Work Number, Passport, Drivers Licence, Bank Statements, Mortgage Statement, Work Contracts, Work offer letters, Pay Slips, P60

      You can read Vebra Privacy Policy by visiting: www.vebra.info/privacy-policy

Contact information

    • Owner and Data Controller

      Parklane
      25-27 Otley Road, LS6 3AA

      Owner contact email: privacy@parklaneproperties.com