Privacy Policy of Hyra

Hyra collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • ProfitWell Metrics

        Personal Data: email address; first name; last name; physical address; User ID

      • PostHog

    • Contacting the User

      • Plus Five Five, Inc.

    • Handling payments

      • Paddle

        Personal Data: billing address; contact info; email address; User ID

      • Retain by ProfitWell

        Personal Data: email address; Usage Data

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history

    • Hosting and backend infrastructure

      • OpenAI API

        Personal Data: Data communicated while using the service

    • Interaction with support and feedback platforms

      • Not Just Tickets Limited and Canny

    • Managing contacts and sending messages

      • Customer.io

        Personal Data: email address; Trackers; Usage Data

    • Registration and authentication provided directly by Hyra

      • Direct registration

        Personal Data: company name; country; date of birth; email address; first name; gender; language; last name; password; phone number; physical address; prefix ; state; User ID; username

    • Traffic optimisation and distribution

      • Bunny CDN

        Personal Data: Usage Data

      • Cloudflare

        Personal Data: Trackers

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Hyra depends on the payment system used.

Contact information

    • Owner and Data Controller

      Sam Easton t/a Hyra - 71-75 Shelton Street, Covent Garden, WC2H 9JQ, United Kingdom

      Owner contact email: dpo@hyra.io