Privacy Policy of thethirstysoul.com

Thethirstysoul.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Dropbox account access and Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics, Analytics collected directly, Facebook Ads conversion tracking and Google AdWords conversion tracking

        Personal Data: Cookies and Usage Data

    • Backup saving and management

      • Backup on Dropbox

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: email address, first name, last name, phone number and various types of Data

      • Mailing list or newsletter

        Personal Data: email address, first name and last name

      • Phone contact

        Personal Data: phone number

    • Data transfer outside the EU

      • Data transfer abroad based on consent and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • SoundCloud widget

        Personal Data: Usage Data

      • Spotify widget and Google Maps widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • MailChimp widget

        Personal Data: email address, first name and last name

    • Interaction with external social networks and platforms

      • PayPal button and widgets

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address, first name and last name

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Log In with PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Paper Client Forms

      Personal Information I will Collect
      Name
      Gender (or preferred identity)
      Age
      Date of Birth
      Relationships & Progeny
      Occupation
      Address
      Telephone/SMS number (plus permission to send SMS & leave voice message).
      Email address
      Complementary History
      Medical conditions relevant to healing
      Prescribed medication
      Difficulties
      Session summary

      How I will store your Personal Information.
      Storage Methods.

      Paper: written notes (described below).
      Smartphone: I will store your contact information in a plain-text note app that backs up to my private Google Drive. This allows me to contact you in case of emergencies, but keeps from revealing this information to other applications (i.e. not using a Contacts app).
      Email/SMS/WhatsApp: your email address and correspondence will be stored in my email account (currently GMail) by nature of you contacting me. Your telephone number may be stored in my SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (Gmail, Phone's SMS, WhatsApp).
      Website: Your personal information of your name & phone number is stored on my website on my booking system when you make an appointment

      Documents Held.
      Paper.

      Contact Sheet
      Contract/Agreement
      Assessment Record
      Brief Session Notes
      GDPR Agreement

      Electronic.

      Contact name & telephone
      Email/SMS/WhatsApp.

      How I may Process/Share your Personal Information.

      Newsletter.
      If you agree via the form to receive my newsletter / email marketing you will receive the information as declared under 'mailchimp' services information as described in this policy. I will only use your first name and email address for this service and no other personal information will be used.

      Therapeutic Will.

      Your name and contact details will be shared with my Therapeutic Executor. This is so that you will be contacted on the event of my death, should you still be in therapy with me.

      Emergencies.

      If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team).

      If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as: whistle-blowing).

      Erasing your Information.

      When we have finished working together, I will erase electronic copies of your information & correspondence within one month.

      I will hold onto your written information for up to seven years past the end of our working together. This is so that I have a reference of our work in situations such as you returning to sessions in the future. After this time has passed, I will shred the written information.

      Your Rights.

      You have the following rights...

      To be informed what information I hold (i.e. this document).
      To see the information I hold about you (free of charge for the initial request).
      To rectify any inaccurate or incomplete personal information.
      To withdraw consent to me using your personal information.
      To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by thethirstysoul.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      The Thirsty Soul, Apt 126 Turvey Walk, The Gallery, Donabate, Co. Dublin

      Owner contact email: info@thethirstysoul.com