Privacy Policy of tracepot.com

Tracepot.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Analytics collected directly, Google Analytics and Woopra

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address, first name and last name

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Gravatar

        Personal Data: email address and Usage Data

    • Handling payments

      • Braintree

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with support and feedback platforms

      • Uservoice Widget

        Personal Data: Cookies, email address and Usage Data

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address, first name and last name

      • SparkPost

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

    • Managing support and contact requests

      • Uservoice

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: company name, country, email address, first name, last name and password

Further information about Personal Data

    • Crash reports we receive from ACRA

      ACRA is an open source library enabling Android Application to automatically post their crash reports to a report server. It is targeted to android applications developers to help them get data from their applications when they crash or behave erroneously.

      Personal Data collected:
      Installation UUID, IP Addresses, Crash traces, Custom data

      Retention:
      Crash traces and their associated identifiers are kept for maximum 4 months.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use tracepot.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use tracepot.com.

Contact information

    • Owner and Data Controller

      Tracepot Limited
      23, Office 2
      Triq Giuseppe Calleja
      Swatar, Msida MSD2270, Malta

      Owner contact email: support@tracepot.com