Privacy Policy of SSG Training and Consultancy

SSG Training and Consultancy collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Trackers; Usage Data

      • Google Analytics for Firebase

        Personal Data: Application opens; Application updates; device information; geography/region; In-app purchases; launches; number of sessions; number of Users; operating systems; session duration; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Cloudflare Web Analytics

        Personal Data: device information; language; Usage Data

      • Google Analytics 4

        Personal Data: Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: city; company name; email address; first name; last name; phone number; physical address; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Firebase Remote Config

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Displaying content from external platforms

      • Font Awesome, Google Fonts and OpenStreetMap widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Firebase Cloud Functions, Firebase Cloud Firestore and Firebase Realtime Database

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Firebase Hosting and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Firebase Performance Monitoring

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • Olark Widget

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Registration and authentication

      • Firebase Authentication

        Personal Data: email address; first name; last name; password; phone number; profile picture; social media accounts ; username

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Data communicated while using the service; email address; Trackers; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by SSG Training and Consultancy depends on the payment system used.

Contact information

    • Owner and Data Controller

      SSG Training and Consultancy Ltd
      Sigma House,
      Oak View Close
      Edginswell Park, Torquay, Devon
      TQ2 7FF

      Owner contact email: info@ssg.co.uk