Privacy Policy of www.roomzzz.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Hotjar Form Analysis & Conversion Funnels, Google Ads conversion tracking and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP and Display Advertising extension for Google Analytics

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: date of birth; email address; first name; last name; phone number

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Cloudinary

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies; Usage Data; various types of Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Remarketing and behavioral targeting

      • Google Ads Remarketing and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Protel

      Personal Data collected: email address, first name, last name, phone number, mobile number, address, credit card details and passport information for international guests.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

      You can read Protel's Policy by visiting: https://www.xnprotel.com/privacy-policy

    • Avvio

      Personal Data collected: email address, first name, last name, phone number, mobile number, address and credit card details.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

      You can read Avvio's Privacy Policy by visiting: www.avvio.com/privacy-policy.html

    • 3rd Party Online Travel Agents

      Personal Data collected: email address, first name, last name, phone number, mobile number, address and credit card details.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

    • Siteminder

      Personal Data collected: first name and last name.

      The above information is all in relation to a hotel booking.

      You can read Siteminder's Privacy Policy by visiting: www.siteminder.com/legal/privacy/

    • Realex

      Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

      Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

      Personal Data: various types of Data as specified in the privacy policy of the service.

      Realex is a payment service provided by Global Payments Inc.

      You can read Global Payments Privacy Policy by visiting:
      https://www.globalpaymentsinc.com/en-gb/accept-payments/ecommerce/privacy

Contact information

    • Owner and Data Controller

      Roomzzz Aparthotel, 25-27 Otley Road, Leeds, LS6 3AA

      Owner contact email: privacy@roomzzz.com