Privacy Policy of www.roomzzz.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Hotjar Form Analysis & Conversion Funnels, Display Advertising extension for Google Analytics, Google Ads conversion tracking and Facebook Ads conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address, first name, last name and phone number

      • Mailing list or newsletter

        Personal Data: date of birth, email address, first name, last name and phone number

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies, Usage Data and various types of Data

    • Interaction with live chat platforms

      • Zopim Widget

        Personal Data: Cookies and Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Managing contacts and sending messages

      • dotmailer

        Personal Data: Cookies and email address

    • Remarketing and behavioral targeting

      • AdWords Remarketing and Facebook Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

Further information about Personal Data

    • Protel

      Personal Data collected: email address, first name, last name, phone number, mobile number, address, credit card details and passport information for international guests.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

      You can read Protel's Policy by visiting: https://www.xnprotel.com/privacy-policy

    • Avvio

      Personal Data collected: email address, first name, last name, phone number, mobile number, address and credit card details.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

      You can read Avvio's Privacy Policy by visiting: www.avvio.com/privacy-policy.html

    • 3rd Party Online Travel Agents

      Personal Data collected: email address, first name, last name, phone number, mobile number, address and credit card details.

      The above information is all in relation to a hotel booking.

      By filling in the booking form with their Data, the User authorizes Roomzzz to use these details to reply to requests for information, quotes or any other kind of request as indicated on the booking form.

    • Siteminder

      Personal Data collected: first name and last name.

      The above information is all in relation to a hotel booking.

      You can read Siteminder's Privacy Policy by visiting: www.siteminder.com/legal/privacy/

    • The Hotel Network

      Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

      You can read The Hotel Networks Privacy Policy by visiting: www.thehotelsnetwork.com/en/privacy-policy

    • Realex

      Payment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

      Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

      Personal Data: various types of Data as specified in the privacy policy of the service.

      Realex is a payment service provided by Global Payments Inc.

      You can read Global Payments Privacy Policy by visiting:
      https://www.globalpaymentsinc.com/en-gb/accept-payments/ecommerce/privacy

Contact information

    • Owner and Data Controller

      Roomzzz Aparthotel, 25-27 Otley Road, Leeds, LS6 3AA

      Owner contact email: privacy@roomzzz.com