Privacy Policy of DialogShift

DialogShift collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Trackers; Usage Data

    • Communication

      • OpenAI ChatGPT / GPT-Sprachmodelle

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Postmark (ActiveCampaign, Inc.)

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts and YouTube video widget

        Personal Data: Trackers; Usage Data

      • Calendly widget

        Personal Data: email address; name; Trackers

    • Handling activities related to productivity

      • Google Docs

        Personal Data: city; company name; email address; first name; last name; phone number; physical address; profession; Trackers; VAT Number

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Trackers; Usage Data

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Microsoft Azure

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry and Rollbar

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • SendinBlue Email

        Personal Data: email address; Trackers; Usage Data

      • SendinBlue SMS

        Personal Data: phone number; Trackers; Usage Data

    • Managing support and contact requests

      • Help Scout

        Personal Data: Data communicated while using the service; Trackers; various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Webflow

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • SendinBlue Marketing Automation

        Personal Data: email address; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      DialogShift GmbH
      Rheinsberger Straße 76/77
      10115 Berlin
      Deutschland
      Telefon: +49-30-40041715
      E-Mail: info@dialogshift.com


      Datenschutzbeauftragte/r beim Anbieter ist:
      Think Data Security
      Eric Kozlik
      Mahlsdorfer Str. 61b
      15366 Hoppegarten
      Telefon: 030-120828112
      E-Mail: datenschutz@dialogshift.com

      Owner contact email: info@dialogshift.com