Privacy Policy of carhelper.ch

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Email; Photos

      • Google Drive account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Facebook Lookalike Audience and Google Ad Manager

        Personal Data: Cookies; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Hotjar Form Analysis & Conversion Funnels, MixPanel, Wordpress Stats, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; country; first name; last name; phone number; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Apple Pay, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Mailchimp widget

        Personal Data: Cookies; email address; first name; last name; phone number

    • Interaction with external social networks and platforms

      • PayPal button and widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat and LiveChat Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

      • SurveyMonkey Widget

        Personal Data: Cookies; Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: address; company name; Cookies; country; email address; first name; last name; phone number; username

      • HubSpot Email

        Personal Data: email address; Usage Data

    • Managing landing and invitation pages

      • Unbounce and Instapage

        Personal Data: Cookies; email address; Usage Data

    • Registration and authentication

      • Log In with PayPal, Stripe OAuth and Facebook Authentication

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ad Manager Audience Extension and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • ActiveCampaign

        Personal Data: Cookies; email address; various types of Data as specified in the privacy policy of the service

Contact information

    • Owner and Data Controller

      Carhelper Ltd

      Owner contact email: info@carhelper.ch