Privacy Policy of The Coffee Break Academy

The Coffee Break Academy collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Go Squared and Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address, first name, last name and User ID

      • SumoMe Contact form

        Personal Data: Cookies, email address and Usage Data

      • Mailing list or newsletter

        Personal Data: email address, first name and last name

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Comment system managed directly

        Personal Data: email address, first name and last name

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Wistia widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • SumoMe Heat Maps

        Personal Data: Cookies and Usage Data

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: email address, first name, last name, phone number and Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address, first name, last name, phone number, Usage Data and username

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • Infusionsoft

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by The Coffee Break Academy depends on the payment system used.

Contact information

    • Owner and Data Controller

      Radio Lingua Ltd, PO Box 26366, Ayr KA7 9EA, South Ayrshire, United Kingdom

      Owner contact email: privacy@radiolingua.com